David Hannan
Senior Configuration Technician
Hastings,MN
Summary
Experienced Network/Systems Administrator with 7 years of expertise in managing and supporting WAN, LAN, and WLAN networks. Skilled in overseeing the help desk and assigning tasks to team members as needed. Proactively established a Network Operations Center to monitor and maintain network status, ensuring seamless operations. Proficient in utilizing various data transmission methods, including wireless access points, small satellite terminals, and wired access points. Demonstrated success as a mentor and leader, leading small teams in communications and logistics roles within the Army.
Overview
12
12
years of professional experience
Work History
Senior Configuration Technician
Bailiwick Solutions
07.2022 - Current
- Lead technician on a 300+ site configuring computers, switches, routers, and other peripherals over 4 months.
- Took the lead on a project that required setting up and configuring34 switch stacks consisting of over130 CISCO switches
- Worked on a Control Room Modernization project where a team of technicians set up and configured different devices, switches, and servers to update one of the companies' retail clients’ control/ server rooms
- Covered for a coworker for two weeks with only 8 hours of training, successfully managing the significant workload in their area.
Student Ambassador
Dakota County Technical College
08.2017 - 07.2018
- Student Life programming such as monthly events and programs
- Worked with admissions for college recruitment, retention, and community relations by helping with orientations, tours, and collecting student paperwork for the admissions department
- Occasionally discussed the experiences of adult learners, highlighting the unique challenges and perspectives they bring to education, particularly those returning to school after time spent in the workforce or military service.
Veteran Services Student Worker
Dakota County Technical College
08.2017 - 07.2018
- Assisted veteran students and their family members in applying for Veterans School Benefits, primarily through the Tuition Assistance Program available to Reserve and National Guard members. Worked with Veteran students or their family members to apply for Veterans School Benefits mainly through the Tuition Assistance Program that is offered to Reserve and National Guard Members
- Updated the Air Forces Tuition Assistance Portal Site with all of Dakota County Technical Colleges’ Courses and Programs
Bail Bond Agent
GOLDBERG BAIL BONDS
08.2016 - 08.2017
- Certified Notary Public (expires Jan. 2027)
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
Unit Communications Sergeant/ Heavy Transport Operator
114th Transportation Company, MN Army National Guard (Traditional)
03.2016 - 03.2017
- Managed the Units Communications Equipment
- Supervised the Communications Soldier and helped to get them ready to manage the u communications equipment for 60 vehicles and the Tactical Operations Center.
- Assisted the Unit Supply Team in completing monthly tasks as assigned
Unit Supply NCO,114th Transportation Company
114th Transportation Company, MN Army National Guard (Active Guard Reserve (AGR))
10.2012 - 03.2016
- Helped the unit to improve its logistics processes and pass the Command Supply Discipline Program (CSDP) inspection from the higher headquarters
- The unit went from failing the CSDP to passing the CSDP at 95% before deployment which was approximately one year.
- Deployed and redeployed the the114th Transportation Company to the following locations with zero losses of unit-owned equipment, Ft. Hood, Afghanistan, Ft. Hood, Home station in Duluth/ Chisholm, MN
- The Supply NCO’s Duties are as follows: Property Accountability worth 40 million dollars, Small Budget Management, Equipment Maintenance, Assistant Facility Manager, Unit Movement Officer, Radiation Safety Officer, and Physical Security Officer.
- Managed budget allocations for purchasing supplies, ensuring fiscal responsibility while meeting organizational requirements.
Education
Bachelor of Science - Information Technology
SAINT MARY’S UNIVERSITY OF MINNESOTA
Minneapolis, MN01.2022
Associate of Applied Science - Network Administration
DAKOTA COUNTY TECHNICAL COLLEGE
Rosemount06-2019
Associate of Applied Science - Technical Management
DAKOTA COUNTY TECHNICAL COLLEGE
Rosemount, MN06-2019
Diploma - Architectural and Engineering Technician
Saint Paul College
Saint Paul06.1998
Skills
TECHNICAL SKILLS
- Routing and Switching
- WAN/LAN/WLAN Management
- Windows/Linux OS
- Windows Server OS
SOFT SKILLS
- Customer Service
- Oral Communications
- Written Communications
CLOUD SKILLS
- Amazon Web Services
- Google Cloud Services
- Azure Services
NON-TECHNICAL SKILLS
- Logistics
- Small Budgets
- Equipment Tracking and Accountability
PROFESSIONAL CERTIFICATIONS
- CCNA v3
- Network
- CompTIA Security
- CompTIA A
- CompTIA Cloud
- CISSP
Affiliations
- Legacy Life Member, Veterans of Foreign Wars, MN Member at Large, Post15024 (Member #109006360)
- Professional, Network Professional Association (Member #200108790)
- Member of Student Veterans of America
- Treasurer, Student Senate, DCTC
- President, Veterans Club, DCTC
LEADERSHIP
- Army’s Warrior Leader Course
- Army’s Basic Non- Commissioned Officer Course, Phase I
- Army’s Advanced Leader Course, Common Core (Online)
Timeline
Senior Configuration Technician
Bailiwick Solutions
07.2022 - Current
Student Ambassador
Dakota County Technical College
08.2017 - 07.2018
Veteran Services Student Worker
Dakota County Technical College
08.2017 - 07.2018
Bail Bond Agent
GOLDBERG BAIL BONDS
08.2016 - 08.2017
Unit Communications Sergeant/ Heavy Transport Operator
114th Transportation Company, MN Army National Guard (Traditional)
03.2016 - 03.2017
Unit Supply NCO,114th Transportation Company
114th Transportation Company, MN Army National Guard (Active Guard Reserve (AGR))
10.2012 - 03.2016
Bachelor of Science - Information Technology
SAINT MARY’S UNIVERSITY OF MINNESOTA
Associate of Applied Science - Network Administration
DAKOTA COUNTY TECHNICAL COLLEGE
Associate of Applied Science - Technical Management
DAKOTA COUNTY TECHNICAL COLLEGE
Diploma - Architectural and Engineering Technician
Saint Paul College
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