Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
Ensured that all customer orders were processed correctly and shipped on time.
Organized storage areas within the warehouse for easy access to products when needed.
Planned routes for drivers according to budget constraints and delivery deadlines.
Implemented strategies for improving efficiency throughout the shipping process.
Trained new staff members in proper packing techniques for fragile items.
Conducted periodic reviews of existing procedures in place to suggest modifications where necessary.
Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
Updated relevant databases with information concerning orders received or shipped out each day.
Prepared inventory for shipment by attaching tags and labels.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Implemented on-the-job training activities to cross-train employees on various tasks.
Handled departmental scheduling to maintain proper staffing for shifts.
Truck Driver
Stevens Transportation
Dallas, TX
03.2007 - 05.2008
Transported goods to and from specified destinations in accordance with delivery schedules.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Communicated with dispatchers regarding pickup and delivery times.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Verified load against shipping papers to ensure accuracy of shipment.
Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Complied with DOT requirements for background checks prior to operating a CMV.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Loaded, balanced and secured product to safely transport goods.
Read and interpreted maps to determine vehicle routes.
Utilized pallet jacks and forklifts to load and unload materials off trucks.
Completed transfers at hubs and final destinations to keep routes on schedule.
Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
General Manager
Tom Thumb Food Stores
Navarre, FL
09.2005 - 12.2007
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Conducted regular meetings with senior management team to review progress against established objectives.
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Recruited, trained and empowered employees to achieve key performance indicators.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
General Manager
International House Of Pancakes
Fort Walton Beach, FL
04.2001 - 09.2005
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Conducted regular meetings with senior management team to review progress against established objectives.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
General Manager
Shoney's Restaurant
Fort Walton Beach, FL
01.1994 - 04.2001
Started as a Dishwasher in 1994. Moved up the ranks through hard work and dedication. Also did some traveling to train new stores for Grand Openings.
Ensured compliance with local health department regulations regarding food safety standards.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Guided management and supervisory staff to promote smooth operations.