

Sr. Program Manager, Construction – Amazon
Austin, TX | 2025–Present
Summary
Lead capital improvement programs across multiple Amazon Fulfillment Centers, managing
end-to-end planning, utilities, civil scopes, and MEP coordination for Sub-Same-Day (SSD)
and ARS robotics-enabled facilities.
Front-End Planning & Technical Program Leadership
• Lead early requirements gathering across Ops, RME, Engineering, Security, and IT to
define scope, utility needs, and technical criteria for SSD and ARS retrofits and ground-up
robotics programs.
• Manage multi-site civil and MEP upgrades, including electrical distribution modifications,
life safety redesign, water/sewer tie-ins, and structural/mechanical support for
conveyance and robotics systems.
• Coordinate with utilities and AHJs to validate capacity, resolve infrastructure constraints,
and sequence shutdowns and commissioning windows in active facilities.
• Develop integrated schedules and budgets across 5–7 concurrent projects, each with
significant interdependencies and operational constraints.
Process Improvement & Technical Innovation
• Built Project Pulse, an AI-driven planning and reporting workflow inside Amazon Quick
Suite, improving schedule accuracy, risk visibility, and decision speed—adopted by senior
leadership and multiple program teams.
• Implement standardized risk, design coordination, and utility planning templates that
increased planning predictability and reduced change order exposure.
Sr. Director, Construction – Hill International
Austin, TX | 2022–2025
Summary
Oversaw major site/civil, utility, and vertical construction projects including the Texas
Capitol Complex Phase II ($1.5B).
Front-End Planning & Campus Development
• Directed concept development, feasibility assessments, and utility planning for large
multi-building campuses, including multi-year infrastructure upgrades (power, water,
sewer, storm).
• Led technical design teams through programming, schematic design, and early engineering
coordination to ensure downstream constructability and cost alignment.
• Conducted environmental and site due diligence, utility mapping, mass grading
assessments, and sequencing analysis for constrained urban sites.
Utility & Site/Civil Leadership
• Coordinated with city utilities and state agencies to evaluate existing infrastructure
limitations and plan multi-phase capacity upgrades.
• Oversaw mass excavation, foundation systems, civil infrastructure, and vertical building
construction across two high-rise office buildings and an underground parking structure.
Sr. Program Manager – AG|CM
Austin & Corpus Christi, TX | 2018–2022
Summary
Managed multi-project portfolios including higher education STEM buildings, public safety
facilities, K–12 expansions, and municipal parks.
Key Contributions
• Managed multi-disciplinary engineering teams across civil, structural, mechanical,
electrical, environmental, and specialty systems.
• Directed site/civil scopes including utilities, stormwater systems, campus circulation,
grading, and permitting.
• Built program controls frameworks to improve scheduling accuracy and reduce change
order frequency by 10–15%.
• Led concept design coordination and early feasibility packages for municipal customers.
Construction Quality & Project Manager – U.S. Army Corps of Engineers
Philadelphia, PA | 2009–2018
Summary
Delivered mission-critical federal facilities including data-intense labs, air traffic control
towers, hangars, and multi-building equipment campuses.
Relevance
• Managed multi-disciplinary engineering programs with complex MEP systems,
redundancy requirements, and stringent life safety and commissioning protocols.
• Oversaw site/civil scopes including mass grading, deep utilities, drainage infrastructure,
and airfield paving.
• Implemented 3-phase USACE QC system—reducing rework by 25% and improving design-
to-field alignment.
• Conducted utility due diligence, MEP system validation, and early technical planning for
multi-year federal infrastructure programs.
DELMONT UTILITIES, Philadelphia, PA
Philadelphia, PA | 2004–2007
Summary
Responsible for installation, repair, and maintenance of underground utility water main
and services to residential and commercial structures. Responsible to comply with OSHA
safety standards, inspect finished projects, repair and replace broken equipment, locate
parts and tools, etc.
Process Improvement
• Enhanced Site Safety Protocols:
Introduced a weekly "safety huddle" system and proactive hazard assessments, leading to
a 25% reduction in OSHA recordable incidents across all active job sites within 12 months.
• Streamlined Inspection Scheduling:
Automated the quality inspection scheduling with trade partners and third-party inspectors, reducing inspection bottlenecks by 35% and ensuring critical path activities
stayed on track
• Optimized Equipment Usage:
Established a centralized equipment tracking system, reducing idle equipment costs by 22% and improving utilization rates on multi-project operations.
Leadership & Soft Skills
Program & Project Management
Technical & Software Skills
Additional Senior-Level Competencies
AI-Driven Optimization
Integrated generative AI tools into program workflows to streamline preconstruction reviews, cost forecasting, and stakeholder reporting. Improved decision quality and delivered significant time savings through process automation and Invent & Simplify mechanisms.
Project Controls Transformation
Designed and implemented a standardized Project Controls framework aligned with PMI principles across integration, scope, schedule, cost, quality, resources, communications, risk, procurement, and stakeholder management. Increased productivity by 50% and eliminated reporting and management gaps.
Lean Scheduling & Pull Planning
Collaborated with owners and contractors to deploy Last Planner System and pull-planning strategies on complex capital programs. Reduced overall project durations by 25–35% across multiple sectors.
Quality Control & Cost Reduction
Developed custom Quality Control procedures and specifications that improved compliance and reduced rework. Delivered a 25% decrease in change order cost impacts for large institutional and commercial programs.
Dashboards & Data Visibility
Implemented whole-team dashboards for unified reporting and data control, improving data reliability, accessibility, and productivity for all stakeholders and enabling real-time decision support.
Construction Waste Reduction
Reduced construction waste by 30% on a large institutional build through standardized just-in-time material delivery, 5S site organization, and field logistics improvements.
Corporate Strategy & Delivery Acceleration
Built scalable planning and reporting mechanisms that aligned Operations, Construction, Finance, and Safety to improve predictability and accelerate decision-making. Leveraged data and scenario modeling to optimize investment strategies, streamline funding paths, and support launch readiness across multiple sites — improving speed-to-market and reducing delivery cost.
UNITED STATES ARMY (2004–2012)
8-Year U.S. Army Combat Veteran | Iraq Tour 2008–2009
· Served honorably for eight years in the U.S. Army with combat deployment to Iraq.
· Wounded Warrior Alumni and 10-Point Veteran with a record of resilience, teamwork, and mission focus.
· Demonstrated leadership, discipline, and performance in dynamic, high-risk environments.
· Awarded multiple commendations for service, combat operations, and unit readiness.
Decorations & Awards Include: Humanitarian Service Medal, Army Commendation Medal, Combat Action Badge, Iraq Campaign Medal, National Defense Service Medal, Army Good Conduct Medal, Army Achievement Medal, General Thomas J. Stewart Medal, Global War on Terrorism Medal, Army Service Ribbon, Overseas Service Ribbon, Armed Forces Reserve Medal, Army Meritorious Unit Commendation, Army Reserve Component Achievement Medal.
CERTIFIED COURSE INSTRUCTOR – USACE (Construction Quality Management for
Contractors)
Served for nine years as a certified instructor for the U.S. Army Corps of Engineers course
“Construction Quality Management for Contractors.”Led planning, coordination, and
delivery of four to six classes annually in Philadelphia, training civilian contractor personnel
supporting federal construction programs.
Personally trained and certified 1,000+ contractors and owner representatives in USACE
quality management policies, procedures, and field execution. Instruction included in-depth
discussion, visual media, scenario evaluation, and team exercises. This experience
significantly enhanced my own capabilities in construction quality, compliance, and risk
management across large capital programs.
NEGOTIATION & CONTRACT MANAGEMENT
Extensive experience preparing, evaluating, and negotiating multi-million-dollar
construction contracts and post-project claims/requests for equitable adjustment.
Activities include:
• Development of project Scopes of Work and Internal Government Estimates
• Evaluation and negotiation of contractor claims and Requests for Equitable Adjustment
• Cost analysis and preparation of high/low negotiation objectives
• Direct negotiations with contractor leadership teams
• Documentation of post-negotiation results and settlement agreements
• Demonstrated ability to protect owner interests, drive fair resolution, and maintain strong
vendor relationships while ensuring value and compliance.
AMAZON
GROUND-UP CONSTRUCTION
Large-scale, multi-disciplinary developments delivering new Amazon facilities from site selection and civil infrastructure through full vertical construction, MEP systems, robotics integration, and commissioning.
OLV1 – Amazon ARS Fulfillment Center (07/25 – Present)Ground-up 3.8M SF ARS facility with robotics integration, five-level mezzanines, high-bay racking, site development, utilities, fire/life safety, and sustainability features. Serves as a key node in Amazon’s North American logistics network. Project Value: $500M
SSD/ARS RETROFIT PROGRAMS
Phased reconfiguration and modernization of active fulfillment centers to implement SSD/ARS operations, integrating new conveyance, racking, MHE, MEP upgrades, life-safety systems, and IT infrastructure without disrupting production.
PCW1 – SSD Retrofit (07/25 – Present)Reconfigured floor areas, new conveyance, racking, SSD pick/pack stations, MEP, life safety, and IT upgrades. Phased around ongoing FC operations. Project Value: $5M
FWA6 – SSD Retrofit (07/25 – Present)SSD implementation within active FC. Conveyance, racking, MHE integration, targeted MEP/life safety, and IT improvements. Project Value: $5M
TLH2 – SSD Retrofit (07/25 – Present)Floor reconfiguration, conveyance, racking modifications, SSD pick/pack, and sequencing to maintain operational continuity. Project Value: $5M
MEM4 – SSD Retrofit (07/25 – Present)SSD deployment with phased execution in active facility. Includes conveyance, racking, pick/pack, MEP, life safety, and IT infrastructure. Project Value: $5M
JAN1 – SSD Retrofit (07/25 – Present)SSD rework scope with floor reconfiguration, new conveyance, and operational coordination. Includes MEP, life safety, and IT enhancements. Project Value: $5M
MDW9/JOT3 – SSD/ARS Retrofit (07/25 – Present)SSD/ARS retrofit across MDW9/JOT3 campus. Access/egress improvements, canopy, sliding door integration, conveyance, racking, MEP, and life safety. Executed within operational windows requiring close coordination with Ops, RME, Safety, and AHJs. Project Value: $5M
OBDA (OUTBOUND DOCK AREA) PROGRAMS
Outbound flow, trailer throughput, safety, and apron infrastructure improvements supporting
transportation and launch readiness.
TLH2 – OBDA Improvements (Outbound Dock Area)
Delivered OBDA upgrades enhancing trailer throughput and outbound flow, including dock
door modifications, canopy work, apron paving, lighting, barriers, and egress improvements.
Phased night work maintained uptime and aligned stakeholders across Ops, RME, Safety,
Transportation, and Security.
Project Value: $5M
FWA6 – OBDA Improvements (Outbound Dock Area)
Managed OBDA enhancements supporting outbound efficiency and safety—apron repairs,
dock levelers, lighting upgrades, barriers, egress improvements, and traffic control
refinements. Executed in constrained operational windows while preserving uptime and
ensuring launch readiness.
Project Value: $5M
PROJECTS BY TYPE
State / Government Office & Civic Buildings
Education & Workforce Facilities
Military Facilities (Base Infrastructure, Operations, Training, Support)
Multi-Family Residential
Parks, Recreation, & Public Spaces
Federal / Civil Works
Being Crosby’s Dad — present, engaged, joyful
Being Ali’s Husband — committed partner, teammate, best friend
Family first — everything else orbits around them
AI, automation, and intelligent systems
Optimizing workflows for speed, clarity, and impact
Teaching others how to work smarter
Helping people elevate their careers and realize their potential
Building high-performing teams
Weightlifting and strength training
Recovery, discipline, and performance routines
Sun, saltwater, and wide-open spaces
Lakes and boat days
Beach trips and surfing
Travel & Exploration
Love of the work itself
Construction, strategy, and large-scale execution
Inventing new systems that make teams faster and better
Scaling excellence across people, processes, and programs
Helping others grow personally and professionally & Celebrating their wins
Mentoring future leaders
Chasing my own goals while encouraging others with theirs
AI Proficiency: Expert user of advanced tools (ChatGPT, Claude, Gemini, Aza, Copilot)
Google Workspace: Gmail, Drive, Docs, Sheets, Slides, Calendar
Scheduling: Primavera P6, Microsoft Project
Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Power BI
Video Conferencing: Google Meet, Teams, Zoom, Amazon Chime
Project Management: Procore, Autodesk, Bluebeam, Buildertrend, Planview, Trimble, e-Builder, CMiC, Mondaycom
Task Management: BOLT, Avetta, Quip, Asana, Jira, Pimento, Lucid
Resource Management: Coupa, Deltek Vantagepoint, SAP Concur, Oracle
Data & Analytics: Tableau, Looker, SQL (working knowledge), QuickSight
Knowledge Management: Confluence, SharePoint, Notion
Cloud & Infra Awareness: AWS, GCP, networking, data center fundamentals
Additional Tools: Slack, Adobe, Smartsheet