David Hardwick
Allen,TX
Summary
Seasoned director with a background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies, and fostering professional relationships. Demonstrated abilities in problem-solving, decision-making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions, and achieving organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Relationship Management
Southwestern Health Resources
Dallas, TX
01.2018 - Current
- Developed strategies to expand membership within the SWHR Clinically Integrated Network.
- Formulated strategies to enhance direct-to-employer offerings.
- Managed direct-to-employer agreements, overseeing employer-specific programs, and tiered product model plans.
- Managed and operationalized enhancements to ACO medical plan model for UT employees.
- Created a customer service and member navigation platform for product model ACO (5-year pilot program).
- Directed strategic approaches to penetrate commercial markets through effective marketing.
Director of Operations & Client Strategy
USI Insurance Services
Dallas, TX
01.2015 - 01.2018
- Led teams in underwriting, analytics, ERISA counsel, and population health management.
- Delivered strategic oversight to account teams and producers, ensuring alignment with client benefit goals.
- Supported critical client-facing and prospect-focused discussions.
- Provided essential support for producers and account managers by resolving high-priority client or vendor concerns.
- Streamlined workflows to enhance operational efficiency.
- Oversaw recruitment processes for account management staff.
- Cultivate relationships with vendors and track financial inflows.
Health & Welfare Benefits Consultant
Towers Watson
Dallas, TX
01.2012 - 01.2015
- Directed and supported internal teams to fulfill client commitments.
- Led healthcare reform (ACA) strategy development for large and mid-market employers.
- Crafted comprehensive client strategies for both immediate and long-term goals.
- Functioned as the vendor liaison and Local Market Expert (LME) for our Dallas office, vetting and disseminating the latest vendor information.
Health & Welfare Benefits Consultant
Mercer Human Resource Consulting
Dallas, TX
01.2007 - 01.2012
- Led consulting efforts for multiple middle market and jumbo accounts.
- Developed and executed strategic initiatives for self-funded and fully insured benefit plans.
- Appointed core team member in Portfolio Benefit Alliance working closely with private equity firms on cost-saving measures.
- Guided companies ranging from 2,000 to 150,000 lives.
Health & Welfare Benefits Consultant
Buck Consultants
Dallas, TX
01.2005 - 01.2007
- Managed daily operations of client accounts in Health & Welfare.
- Oversaw and facilitated contract renewals and RFP processes across medical, dental, vision, life, and ancillary coverage lines.
- Configured rates, contribution strategies, and funding allocations.
Benefits Consultant
Benefit Partners Insurance Grp
Dallas, TX
01.2002 - 01.2005
- Negotiated and finalized renewals across various lines of employee benefits coverage.
- Oversaw submission and handling of RFPs for Stop Loss coverage.
- Delivered 401(k) investment consulting through in-depth analysis of investment line-ups to support fiduciaries' compliance with ERISA 404(c) standards.
- Oversaw marketing initiatives for client 401(k) plans and conducted due diligence on plan providers.
Education
BBA - Finance
The University of Texas At Arlington
Arlington, TXSkills
- Strategic Benefits Design
- Custom Healthcare Solutions
- Vendor management
- Client Relationship Management
- Budget analysis
- Cost analysis
Accomplishments
- 5-year employer-specific ACO pilot program (SWHR)
- Revitalized account management department, team members and operations (USI)
- Affordable Care Act - client specific strategy - 14K life group with 12 population segments that earned internal award (WTW)
- Selected to be part of Portfolio Benefit Alliance team working with Private Equity firms' portfolio companies (Mercer)
Certification
- Current: General Lines Agent
- Previous: Series 6, 7, 63, 65 and 66 Securities Licenses
References
References available upon request.
Timeline
Director of Relationship Management
Southwestern Health Resources
01.2018 - Current
Director of Operations & Client Strategy
USI Insurance Services
01.2015 - 01.2018
Health & Welfare Benefits Consultant
Towers Watson
01.2012 - 01.2015
Health & Welfare Benefits Consultant
Mercer Human Resource Consulting
01.2007 - 01.2012
Health & Welfare Benefits Consultant
Buck Consultants
01.2005 - 01.2007
Benefits Consultant
Benefit Partners Insurance Grp
01.2002 - 01.2005
BBA - Finance
The University of Texas At Arlington
Similar Profiles
LISA HARRISLISA HARRIS
Data Forensic Auditor at Southwestern Health ResourcesData Forensic Auditor at Southwestern Health Resources
Ursula BryantUrsula Bryant
Patient Referral Coordinator SWHR CIN at Southwestern Health ResourcesPatient Referral Coordinator SWHR CIN at Southwestern Health Resources
Leah McBrayerLeah McBrayer
Data Entry Intake Specialist at Southwestern Health ResourcesData Entry Intake Specialist at Southwestern Health Resources
Breana PrewittBreana Prewitt
Special Education Teacher at Plano ISDSpecial Education Teacher at Plano ISD
BOB MALLOYBOB MALLOY
Key Account Manager - Rare Emergency Medicine at Serb PharmaceuticalsKey Account Manager - Rare Emergency Medicine at Serb Pharmaceuticals