David Harewood
Philadelphia,PA
Summary
Seeking a challenging position within a corporate environment where my experience in multiple customer-oriented settings can be utilized in an area that can provide professional and personal growth.
Overview
21
21
years of professional experience
Work History
Patient Ambassador
Penn Medicine
10.2022 - Current
- Maintain Patient documents
- Check patients into system upon arrival
- Maintain HIPPA and patient confidentiality and dignity of patients
- Maintain a healthy relationship with patient and family members
- Mediate complaints between or grievances toward healthcare providers
Transportation Supervisor
Kwenyan & Associates Mental Health Counseling
05.2018 - 03.2020
- Produced daily pick up and drop off lists for clients
- Trained new employees
- Double checked timesheets before submitting them
- Maintained client’s files
- Maintained vehicle paperwork ensuring everything was up to date
- Conducted interviews for new Hires
- Supervised transportation staff at different sites
- Helped clients with problem solving
- Engaged in daily activities with clients
- Received incoming calls to verify appointments
- Updated clients information when needed
Security Site Supervisor
Allied Barton Security
05.2011 - 05.2018
- Performed training for personnel in accordance with the established training guide and standard operating procedures
- Scheduling and payroll
- Improved and maintained an effective relationship with the client, tenants, and employees; develop a professional staff and coordinate with support services to effectively manage the site and meet or exceed the operational goals of the account
- Ensure all security officers are on post and following guidelines installed by the company
Lieutenant
Penn Patrol
10.2009 - 05.2011
- Ensure that each unit is provided with dinner breaks and personal breaks
- Make post checks to ensure all officers are performing duties in a proper manner
- Training all personnel in accordance with the established training guide and standard operating procedures
- Complete all paperwork generated during shift and ensure that all paperwork is completed accurately, legible, and filed in the proper files
- Assist any officer who is having a problem and resolve the situation as quickly as possible
- Ensure the safety of students, faculty, staff, and visitors
- Write reports of daily activities and irregularities, or unusual occurrences going on at the University of Penn campus
- Provide an escort for individuals to their designated location and to provide personal protection
- Assist police, as appropriate
- Investigate alarms or noises and remove trespassers from the property
Delivery Diver
Jack Kramer’s Catering
05.2008 - 04.2009
- Responsible for the prompt delivery of cooked goods to key accounts in Philadelphia and surrounding areas
- Retrieved, collect, and transport food service supplies and equipment as directed
- Prepared and set up food orders to assigned locations
- Obey traffic laws and follow established traffic and transportation procedures
Child-Care Worker
House of Umoja
08.2007 - 05.2008
- Supported children’s emotional and social development, encouraging understanding of others, and positive self-concepts
- Disciplined children and recommend or initiate other measures to control behavior, such as caring for own clothing to cleaning up the room
- Identified signs of emotional or developmental problems in children and bring them to the director’s attention
- Kept records on individual children, including daily observations and information about activities, meals served, and medications administered
- Instructed children in health and personal habits such as eating, resting, and toilet habits
- Organized and participate in recreational activities, such as outings and going to the gym
Aviation Ordinance/ Master of Arms
U.S. Navy
05.2003 - 05.2007
- Inspected, maintained, and repaired aircraft mechanical and electrical armament/ordnance systems
- Serviced aircraft guns and accessories
- Stowed, assembled, and loaded aviation ordnance including guided missiles, bombs, mines, and torpedoes
- Performed weapons and funds escorts
- Conducted base access and entry control operations
- Provided protective service to high-ranking dignitaries and government officials
- Performed stray voltage test and final pre-takeoff arming checks
- Installed and removed bomb racks, mers, ters, imers, iters, and/or shackles
- Maintained weapons publication manuals
Education
Bachelor’s Degree - Business Administration, Human Resources Management
Strayer University
03.2024
Associate in arts - Business Administration
Strayer University
06.2023
General
Overbrook High School
06.2002
Skills
- Computer Proficiency
- Clerical
- Cultural Sensitivity
- Medical terminology understanding
- Healthcare knowledge
- Problem Solving
- Communication
- Customer Service
- Microsoft Office
- Relationship Building
- Ability to Multitask
- Adaptability
- Scheduling
- Supervisory
- Leadership
- Social Development
Accomplishments
- Global War on Terrorism Service Award
- U.S. Navy Good Conduct Award
- Voters Registration Drive February 2008
- Philadelphia Housing Authority Volunteer
Timeline
Patient Ambassador
Penn Medicine
10.2022 - Current
Transportation Supervisor
Kwenyan & Associates Mental Health Counseling
05.2018 - 03.2020
Security Site Supervisor
Allied Barton Security
05.2011 - 05.2018
Lieutenant
Penn Patrol
10.2009 - 05.2011
Delivery Diver
Jack Kramer’s Catering
05.2008 - 04.2009
Child-Care Worker
House of Umoja
08.2007 - 05.2008
Aviation Ordinance/ Master of Arms
U.S. Navy
05.2003 - 05.2007
Bachelor’s Degree - Business Administration, Human Resources Management
Strayer University
Associate in arts - Business Administration
Strayer University
General
Overbrook High School