David Harris
Atlanta,GA
Summary
Dynamic Housekeeping Supervisor with a proven track record at Days Inn Hotel, enhancing staff performance and guest satisfaction through expert training and efficient department coordination. Skilled in ordering cleaning supplies and employee evaluations, I significantly improved service quality and operational efficiency. Specialized in innovative staff recognition programs, I excel in team motivation and meticulous attention to detail, ensuring top-tier hospitality standards.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Days Inn Hotel
09.2022 - 09.2024
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
- Managed laundry sorting, washing, drying, and ironing.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Maintained required records of work hours, budgets and payrolls.
- Addressed customer feedback and complaints to maximize satisfaction.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Education
High School Diploma -
Albany High
Albany Ga05-2012
Skills
- Ordering cleaning supplies
- Employee evaluations
- Room occupancy verification
- Department coordination
- Cleaning practices
- Staff evaluations
- Task assignment
- Laundry operations
- Cleaning techniques
- Vacuuming and sweeping
Timeline
Housekeeping Supervisor
Days Inn Hotel
09.2022 - 09.2024
High School Diploma -
Albany High