Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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David Hartzke

David Hartzke

VERNON,CT

Summary

Dynamic sales professional with proven success at Kay Jewelers Outlet, adept in cash management and effective relationship building. Achieved significant sales growth by implementing innovative strategies and enhancing customer satisfaction. Recognized for fostering strong client connections and delivering tailored product recommendations, driving repeat business and loyalty.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sales Assistant

AotoZone
01.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Sales Associate

NAPA Auto Parts - Genuine Parts
01.2017 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.

Manager

Kay Jewelers Outlet
01.2001 - 01.2010
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased sales revenue by developing and implementing effective sales strategies.

Education

High School Diploma -

UCF
Florida City, FL
01-2000

Skills

  • Cash Management
  • Achievement Oriented
  • Effective Relationship Building
  • Supply Chain Management

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].

Certification

  • While some of these certifications may be more specific to certain types or levels of retail sales roles, they represent a broad spectrum of professional development opportunities for individuals seeking to advance their career in retail sales.

Timeline

Sales Assistant

AotoZone
01.2024 - Current

Sales Associate

NAPA Auto Parts - Genuine Parts
01.2017 - 01.2023

Manager

Kay Jewelers Outlet
01.2001 - 01.2010

High School Diploma -

UCF

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David Hartzke