David Harvey
Hampton,VA
Summary
Proven multitasker and collaborative team player, I excelled at Zaxby's by enhancing customer service and efficiency. Leveraging strong organizational skills and attention to detail, I significantly contributed to team performance improvement. My background in direct care and teaching assistance underscores my commitment to positive impacts, blending customer engagement with problem-solving abilities. Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
3
3
years of professional experience
Work History
Crew Member
Zaxby's Chicken Fingers & Buffalo Wings
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cashier
Chopt
12.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Direct Care Worker
Valley Care Management
10.2022 - 11.2023
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Monitored and assisted residents through individual service plans.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Direct Support Professional
Unitus Family Service
07.2022 - 11.2023
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted disabled clients to support independence and well-being.
Teacher Assistant
Lawrence Middle School
New York, NY
06.2022 - 11.2022
- Enhanced classroom environment by implementing various teaching methods and strategies, catering to diverse learning styles.
- Contributed to the development of curriculum materials, aligning content with state standards and educational objectives.
- Established strong rapport with students and families through open communication channels and consistent feedback on academic progress.
- Provided constructive feedback on student work, highlighting areas of strength and offering specific suggestions for improvement.
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer service
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Self-discipline
- Cleaning and sanitizing
- Interactive communication skills
- Integrity and honesty
- Heavy lifting
- Performance improvement
Timeline
Crew Member
Zaxby's Chicken Fingers & Buffalo Wings
09.2024 - Current
Cashier
Chopt
12.2023 - 08.2024
Direct Care Worker
Valley Care Management
10.2022 - 11.2023
Direct Support Professional
Unitus Family Service
07.2022 - 11.2023
Teacher Assistant
Lawrence Middle School
06.2022 - 11.2022