David Heatter
Shelbyville,KY
Summary
Results-driven Regional Manager known for productivity and efficient task completion. Possess specialized hands on skills as well as strategic planning, team leadership and training. Excels in communication, problem-solving, and adaptability, ensuring success in managing multiple locations and achieving goals.
Overview
24
24
years of professional experience
Work History
Regional Manager Mechanical
R. J. Corman Switching Company LLC.
Nicholasville, KY
11.2018 - Current
- Implement and managing a mechanical workforce for a company that involves strategic planning, robust human capital management, and leveraging technology to improve productivity, reduce costs, and enhance employee engagement.Conduct classroom & hands on instruction of diagnostic and repair elements
- Offering mobile railcar repair support essential for the rail industry.
- Administer a Qualified Mechanical Inspector program to certify repair technicians.
- Overseeing daily operations across multiple locations in various states
- Conduct quality audits.
- Collaborate with industry professionals to acquire welding certifications for repair technicians.
- Led a mechanical team for over five years without any injuries.
- Ensured compliance with all applicable laws related to employment practices within the region.
- Collaborated closely with Human Resources department on matters related to employee relations.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Created and maintained relationships with key customers in the region.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
Quality Assurance Director
Road & Rail Services Inc.
Louisville, KY
01.2012 - 10.2018
- Collaborate with senior management to offer guidance on all facets of mechanical repair.
- Develop a high-quality mechanical program to instruct and measure field locations.
- Administrate training program to include classroom & hands on instruction for Inspection & repair of railcars for interchange by Qualified Mechanical Inspector(s) FRA regulations, AAR rules compliance
- Train and qualify trainees for conductor and locomotive engineer positions.
- Collaborate with technicians on the diagnostics and repairs of diesel, electric, and pneumatic systems in locomotives.
- Conduct audits of sites for adherence to OSHA/MSHA, FRA, AAR, and company regulations.
- Provide guidance to technicians for obtaining 1G through 4G welding certifications.
- Start up new facilities as contracts are awarded.
- Established key performance indicators for tracking progress towards achieving desired outcomes.
- Performed internal audits on a regular basis to evaluate effectiveness of Quality Management System.
- Monitored performance of personnel and equipment to ensure compliance with established quality standards.
- Reviewed existing documentation such as work instructions, test protocols, technical drawings.
- Established procedures and quality standards.
- Supervised and guided inspectors, technicians, and other staff.
Terminal Manager / QMI Trainer
Riad & Rail Services Inc.
Joliet, IL
05.2007 - 01.2012
- Managed and supervised daily operations.
- Proficiently handled the inspection and repair tasks for multiple railway rolling components.
- Class I inspection of intermodal equipment.
- Maintain inventory of repair parts for multiple car types.
- Conduct internal safety and quality audits across various locations.
- Initiate several sites encompassing railcar repair and train services.
- Implement a facility-wide safety culture that has achieved over nine years without injuries.
- Maintained accurate records of all repairs for proper documentation.
- Provided technical guidance on repair components to staff members as needed.
Terminal Manager
Progress Rail Services Inc.
Rochelle, IL
02.2006 - 05.2007
- Ensure instruction and adherence to AAR and FRA rules and regulations.
- Inspection and repair of locomotives and freight cars.
- Implement a facility-wide safety culture that has achieved over three years without injuries.
- Coordinated with maintenance personnel to address any equipment issues in a timely manner.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Provided technical guidance on vessel arrival times and departure times to staff members as needed.
- Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Supervised, recruited, trained, assessed, and inspired a team while managing the daily operations of the department.
Terminal Manager
Columbus, OH
08.2005 - 02.2006
- Initiate and oversee the daily operations of a 16-member mechanical repair crew at an Intermodal facility.
- Provide hands-on OJT that encompasses safe work practices.
- Ensure instruction and adherence to customer/company AAR and FRA rules and regulations.
- Inspection and repair of intermodal railcars.
- Implemented strategies to optimize efficiency while minimizing costs.
- Participated in meetings with Railroad regarding upcoming train schedules and plans affecting the terminal operations.
Carman / Leadman
Elwood, IL
08.2000 - 08.2005
- Lead a crew of eight people performing various duties.
- Inspect and repair autorack and intermodal equipment.
- Maintain an inventory of repair parts.
- Prepare the AAR repair record for all shifts.
- Maintain electronic and daily paperwork.
- Troubleshoot and repair a variety of equipment used to perform railcar repairs.
- Provide assistance with start-ups for facilities across various locations.
- Participated in hiring process for new employees; conducted interviews and reference checks as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Delegated daily tasks to team members to optimize group productivity.
Education
Automobile Electrical Diagnostics Repair - Automotive Technology
Lincoln Technical Institute
Oak Lawn, IL01.1991
Completed Required And Elective Courses - CAD Technology
Andrew High School
Tinley Park, IL06-1988
Skills
Project Management
- Territory Management
- Operations Management
- Staff Training and Development
- Personnel Management
- Personnel Oversight
- Customer and vendor relations
- OSHA 10 Hour training
- MSHA 50023 certification
- Otained TWIC
- Electrical wiring repair
- Electrical systems diagnostics
- Installation & Repairs to security systems on POE networks
- Installation of Small Networking Components
- Computer hardware & software
- Excel
- PowerPoint
- Word
- Carpentry
- Glazing
- Mechanical/Electrical Troubleshooting
- Hydraulics/Pneumatics
- SMAW Welding
- GMAW Welding
- Metal fabrication
- Certified trainer on all classes of powered industrial trucks and aerial lifts & work platforms
References
References are available upon request.
Timeline
Regional Manager Mechanical
R. J. Corman Switching Company LLC.
11.2018 - Current
Quality Assurance Director
Road & Rail Services Inc.
01.2012 - 10.2018
Terminal Manager / QMI Trainer
Riad & Rail Services Inc.
05.2007 - 01.2012
Terminal Manager
Progress Rail Services Inc.
02.2006 - 05.2007
Terminal Manager
08.2005 - 02.2006
Carman / Leadman
08.2000 - 08.2005
Automobile Electrical Diagnostics Repair - Automotive Technology
Lincoln Technical Institute
Completed Required And Elective Courses - CAD Technology
Andrew High School
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