DAVID HEBEISEN
Tucson,Az
Summary
Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Conn’s Home Plus
Tucson, AZ
07.2016 - Current
- Drive sales and miscellaneous income,
- Developed and trained a dynamic team that placed 7th in 2020 and 15th in 2021 in company rankings
- Develop all associates to be proficient in product knowledge, add on sales, all aspects of financing options
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Home Improvement Manager
Sears
Tucson, AZ
03.2010 - 07.2016
- Responsible for sales and profit in major retail organization
- Provide excellent customer service
- Develop and train new associates
- Meeting sales and profit goals
- Maintain inventory levels.
Operations Manager
Sears
Tucson, AZ
09.2007 - 03.2010
- Responsible for profit and loss statement for the store
- Helped team reduce inventory loss 70% over 3 years
- Trained and developed associates and managers
- Responsible for daily maintenance, repairs, and appearance of the store
- Responsible for 150 associates
- Profit and loss responsibility.
District Manager Hometown
Stores, Sears
Tucson, AZ
05.2006 - 09.2007
- Responsible for sales and profit for 10 stores in 3 states
- Moved to top 10 in miscellaneous income
- Worked with managers to set appropriate inventory levels and ensure facilities met company standards
- Facilitated 1 store move and 3 management changes.
Skills
- SOFTWARE/SYSTEM SKILLS
- Competent with
- Microsoft's word, excel, and outlook
- Expert in store proprietary systems
- Continuously sought out for advice in store systems,
- QUALIFICATIONS
- Strong leadership and organizational skills
- Ability to analyze information identifies root causes, develop and implement solutions
- Effective oral, written communication skills necessary to communicate with all levels of internal and external team members and customers
- Experience selecting, assessing, coaching and developing associates
- Experience leading groups across multiple departments, areas, and stores Proven ability to manage and mentor team members, lead and influence cross-functional working groups and achieve results
- Coaching and Mentoring
Timeline
Assistant Store Manager
Conn’s Home Plus
07.2016 - Current
Home Improvement Manager
Sears
03.2010 - 07.2016
Operations Manager
Sears
09.2007 - 03.2010
District Manager Hometown
Stores, Sears
05.2006 - 09.2007
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