David Henderson
Valdese,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Sales and Events Coordinator
Innovative Ink
01.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Team Supervisor
Staples
02.2014 - Current
- Providing guidance to the front-end cashiers
- Responsible for receiving UPS and FedEx shipments for customer orders
- Responsible for counting cash register tills for the start of the day and the end of the day to ensure that they are balanced for the day
- Responsible for greeting customers and ensuring that we meet the needs of our customers and that they have a great shopping experience
- Responsible for online kiosk orders.
Store Manager
Hibbett Sports
08.1999 - Current
- Providing a fun, friendly atmosphere for customers
- Providing a strong managerial aspect for the other employees, offering guidance, and structured work conditions
- Providing continuous training and instruction for new employees
- Creating employee schedules and monitoring sales trackers as well as employee productivity
- Organization of the sales floor to include: footwear, apparel, and hardgoods equipment
- Creating special orders for team sports as well as monitoring and ordering sport-specific equipment.
Screen Printer
Innovative Ink
01.2022 - 12.2023
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
- Streamlined production process by effectively managing ink mixing, color matching, and screen preparation.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Collaborated with design team to ensure accurate reproduction of client artwork for screen printing projects.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
Store Manager
Custom Design Group
01.2014 - 01.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Part-time Supervisor
United Parcel Service
09.1999 - 03.2001
- Conducted new employee training and education
- Supervised employee safety in the warehouse and enforcement of safety equipment usage
- Management of payroll and timecards.
Physical Therapist Technician
Industrial Health of North Carolina
01.1999 - 09.1999
- Worked with medical team of Doctors and Physical Therapists to provide care to employees who were injured on the job
- Treatment included: hot packs and ultrasound, electric stimulation, and demonstration of exercises for patients home use.
Wellness Coordinator
06.1998 - 01.1999
- Responsible for the overall marketing and customer satisfaction of wellness programs
- Assigned nurses to businesses for the purpose of providing wellness programs such as: influenza shots, CPR and First-Aid certification, and cholesterol screenings
- Worked in conjunction with other departments such as: Rehabilitation, Employee Assistance Programs, and Orthopedics in obtaining new business and developing a complete Occupational Health product line.
Assistant General Manager
The Spa Athletic Club
01.1997 - 06.1998
- Developed healthy lifestyle programs for club members
- Developed, organized, and executed promotional/marketing strategies to drive up memberships and increase revenue
- Responsible for the hiring, training, and supervision of full-time and part-time staff.
Membership Coordinator
07.1996 - 01.1997
- Responsible for maintaining adequate levels of club memberships each month
- Supervised the inventory and maintenance of all workout apparatus
- Reported to General Manager any violations of club policy by club members.
Intern- North Regional Manager
Alabama Sports Festival, Inc.
11.1994 - 10.1995
- Responsible for marketing, fund raising, desktop publishing, writing press releases, and recruitment of athletes to participate in state games program
- Responsible for the recruitment and organization of volunteers to serve on statewide sports committees.
Education
Masters of Sports Science, Sports Management -
United States Sports Academy
Daphne, Alabama05.1995
Bachelor of Arts, Sports Management -
Lenoir-Rhyne College
Hickory, North Carolina05.1988
Skills
- Supervision and leadership
- Organization
- Decision-Making
- Multitasking
- Organization and Time Management
- Dependable and Responsible
Volunteer Experience
- Certified American Red Cross Teaching Instructor, 08/01/98, 08/01/01
- Volunteer, Recruitment Leader American Heart Association, 06/01/98
- Volunteer, Ken Stabler Celebrity Golf Classic, 06/01/94
- Volunteer, Gulf Coast Sportsfest, 08/01/94
- Volunteer, Special Olympics, 11/01/83
- Fellowship of Christian Athletes, 08/01/83, 05/01/88
References
Available upon request
Timeline
Sales and Events Coordinator
Innovative Ink
01.2024 - Current
Screen Printer
Innovative Ink
01.2022 - 12.2023
Team Supervisor
Staples
02.2014 - Current
Store Manager
Custom Design Group
01.2014 - 01.2022
Part-time Supervisor
United Parcel Service
09.1999 - 03.2001
Store Manager
Hibbett Sports
08.1999 - Current
Physical Therapist Technician
Industrial Health of North Carolina
01.1999 - 09.1999
Wellness Coordinator
06.1998 - 01.1999
Assistant General Manager
The Spa Athletic Club
01.1997 - 06.1998
Membership Coordinator
07.1996 - 01.1997
Intern- North Regional Manager
Alabama Sports Festival, Inc.
11.1994 - 10.1995
Masters of Sports Science, Sports Management -
United States Sports Academy
Bachelor of Arts, Sports Management -
Lenoir-Rhyne College
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