David Henderson
Slidell,LA
Summary
Proven Maintenance Technician with a track record of enhancing equipment functionality and workplace safety at Pilot Travel Centers. Expert in preventive maintenance and mechanical troubleshooting, demonstrating a strong problem-solving ability and a service-oriented mindset. Achieved significant reductions in downtime through efficient repair strategies, showcasing a commitment to operational excellence and team collaboration.
Overview
34
34
years of professional experience
1
1
Twic card OSHA 10 and OSHA 30
Work History
Maintenance Technician
Pilot Travel Centers
10.2022 - 07.2024
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Implemented cost-saving measures by identifying opportunities for energy efficiency improvements.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Diagnosed and repaired complex mechanical and electrical systems.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Executed tasks within time and budget constraints.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Installed and maintained plumbing and HVAC systems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Wrote and revised maintenance procedures.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Hot shot
Self-employeed
Slidell, LA
02.2015 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Supervisor
Chevron Phillips Chemical
Houma, LA
07.1990 - 07.2014
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
12 -
Slidell High School
Slidell, LA05.1988
Skills
- Problem solving ability
- Preventive Maintenance
- Building Maintenance
- Mechanical Troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical Troubleshooting
- Parts Replacement
- Mechanical Repair
- Equipment Installation
- Equipment Repair
- Tool management
- Hand Tools Expertise
- Plumbing
- Lockout and tagout procedures
- Power Tools Proficiency
- Painting
- Plumbing Repairs
- Drywall Repair
- Groundskeeping
- OSHA
- Industrial Equipment
- Hydraulic systems
- Blueprint and schematic understanding
- Organizational ability
- Door hardware
- System installations
- Mechanical expertise
- Service-oriented mindset
- Maintenance Scheduling
- Machine lubrication
- Lighting Systems
- Commercial construction experience
- Mechanical Aptitude
- Documentation
- Supply Management
- Residential construction
- Air Compressors
- Motor Controls
- Pneumatic Systems
- Project Management
- Control Circuits
- Facility Management
- Battery Maintenance
- Conveyor Systems
- Codes Compliance
- Air Filtration
- Fire alarm systems
- Water treatment
- Fan Coil Units
- Willing to Learn
- Hand and Power Tool Operation
- Hand and power tool use
- Equipment Troubleshooting
- Critical Thinking
- Clear Communication
- Wiring Installation and Repair
- Problem Detection and Resolution
- Safety Protocols
- Decision-Making
- Safety Procedures
- Equipment Assembly
- Maintenance recordkeeping
- Heavy Lifting
- Visual Inspection
- Supply and Parts Ordering
- Cleaning and sanitizing
- Repair Work Planning
- Safety Monitoring and Compliance
- Pressure Washing
- Equipment Dismantling
- Safety Management
- Hydraulic system repair
Certification
Twic card OSHA 10 and OSHA 30
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Maintenance Technician
Pilot Travel Centers
10.2022 - 07.2024
Hot shot
Self-employeed
02.2015 - 07.2020
Supervisor
Chevron Phillips Chemical
07.1990 - 07.2014
12 -
Slidell High School