Summary
Overview
Work History
Education
Skills
Timeline
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David Hendricks

Fairfax,VA

Summary

Accomplished Divisional Merchandise Manager at Walgreens Boots Alliance, adept in vendor negotiation and team collaboration. Spearheaded product portfolios generating $100M in sales, leveraging data analysis for strategic planning. Excelled in enhancing customer engagement and achieving sales targets through innovative merchandising strategies. Demonstrated expertise in e-commerce management and sales forecasting, driving substantial growth and profitability.

Overview

22
22
years of professional experience

Work History

Divisional Merchandise Manager

Walgreens Boots Alliance
Fairfax, VA
11.2024 - Current
  • Directly managed product portfolio of $100M in sales across 25 states.
  • Provided leadership in developing visual displays that increased customer engagement.
  • Introduced new incentive and recognition supplier programs.
  • Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
  • Created seasonal product plans that aligned with overall company objectives.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Regional Merchandise Manager

Walgreens Boots Alliance
Fairfax, VA
06.2016 - 11.2024
  • Collaborated with Regional Vice Presidents and Directors to pinpoint growth opportunities.
  • Developed new product lines based on customer demand analysis results.
  • Worked with clients to prioritize the right inputs and outputs to deliver value and growth.
  • Monitored competitor activities and adjusted strategies accordingly.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Evaluated existing products and services offerings making recommendations on changes or additions required for optimal growth.
  • Assessed reports and business operations to set sales targets and identify what is is hindering growth.
  • Analyzed data to implemented strategies to achieve sales growth targets and increase store profitability.
  • Generated reports that tracked progress against goals for monthly sales targets.
  • Attended weekly team meetings to discuss strategies for achieving sales targets.
  • Coached and motivated staff to achieve sales targets.
  • Prepared weekly reports summarizing progress made towards achieving sales targets of each account.
  • Participated in team meetings to discuss sales targets, new products, and customer service strategies.
  • Negotiated and closed deals, consistently meeting or exceeding sales targets.

Retail Store Manager

Walgreens
Washington, DC
05.2003 - 06.2016
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Monitored progress by establishing plans, budgets and measuring results.

Education

Bachelor of Science - Business Management

Arizona State University
Tempe, AZ
12-2003

Skills

  • Visual merchandising
  • Product selection
  • Vendor management
  • Data analysis
  • Sales forecasting
  • Customer engagement
  • Strategic planning
  • Team collaboration
  • Sales strategies
  • Category management
  • Trade show attendance
  • Merchandising strategies
  • Data-driven decision making
  • Demand planning
  • E-commerce management
  • Vendor negotiation

Timeline

Divisional Merchandise Manager

Walgreens Boots Alliance
11.2024 - Current

Regional Merchandise Manager

Walgreens Boots Alliance
06.2016 - 11.2024

Retail Store Manager

Walgreens
05.2003 - 06.2016

Bachelor of Science - Business Management

Arizona State University

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David Hendricks