David Henriquez
Alameda,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Bartender
John’s Grill
12.2017 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Answered customers' questions, recommended items and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Sears Fine Food
01.2013 - 12.2017
- Answered customer questions about hours, seating and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Education
ESL - English As Second Language
Skyline College
San Bruno, CA05.2011
High School Diploma -
Liceo Salvadoreño
El Salvador 11.2010
Skills
- Warm and Friendly
- Cool Under Pressure
- Guest Satisfaction
- Anticipating Guest Needs
- Beverage Preparation
- Team Player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
John’s Grill
12.2017 - Current
Server
Sears Fine Food
01.2013 - 12.2017
ESL - English As Second Language
Skyline College
High School Diploma -
Liceo Salvadoreño