DAVID HERNANDEZ
Columbus,OH
Summary
Global logistics Vastera Inventory tracking Amber Road AS/400 experience SAP Ground and air transportation LTL knowledge Imports and exports Detail-oriented Customer service-oriented ISO, IATA, Rail Hazardous material, D.O.T., Air / Ocean Regulations DEA, EPA, FDA training regulations international incoterms, harmonized Tariff schedule
Overview
24
24
years of professional experience
Work History
Import and Export Coordinator
Legacy Supply Chain
01.2024 - 07.2024
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Assisting customers and other third parties with inquiries and problem resolution.
- Provided tracking and tracing services for customer shipments.
- Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
- Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
- Perform load and documentation audits and ensure all information is accurate.
- Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
- Shipment rating and rate negotiation to support final shipment Profit & Loss
- Other duties, as required, may be assigned
Planner - Import/Export Coordinator
STG Logistics
03.2021 - 01.2024
- Import/Export
- Developed, executed, and managed tactical transportation plans for multiple manufacturing facilities
- This includes inbound, interplant, and outbound transportation plans
- Managed transportation events and enhanced carrier utilization to ensure on-time deliveries and customer satisfaction
- Proactively confirmed all future orders have all necessary documents and pickup/delivery information in the dispatch system
- Worked directly with customer service on forward-looking order commitments, to advise when appointments should be scheduled utilizing
- SOPS and data driven statistics
- Provided planning support and technical oversight for assigned client(s)
- Executed planning processes and activities consistent with defined procedures and management direction
- Multitasked with material resource planners, distribution resource planners, manufacturing personnel, customer service representatives and service providers, as well as help lead the dispatch team to meet customer requirements
- Clear understanding of freight bill payments
- Assisting accounts payable in resolutions and corrective actions when necessary
- Strategically developed, recommend, and implemented cost savings and/or service improvement programs
Customer Relations Specialist
Sumitomo Electric Wiring System
01.2019 - 01.2021
- Customer Relations - Primary contact for assigned customer purchasing departments
- Order Management - Managed all customer orders to ensure accurate order receipt and entry, on time delivery of daily shipments, timely execution for delivery of expedited shipping requests and supplemental orders
- Inventory Control - Monitored inventory levels to ensure availability to meet customer demand; communicate with customers, plants, corporate staff, and other suppliers to ensure timely arrival of finished goods; request
- Skills
- Experience expedited shipments of finished goods as needed
- Product Delivery - Monitored shipping schedules to ensure complete and timely delivery of customer orders, coordinate special deliveries, communicate order status to customers; coordinate communicate shipment requirements with Warehouse and 3rd party material handling company
- Customer Supplied Components - Support production control and raw material purchasing regarding customer supplied components; communicate and negotiate deliveries
Import/Export Coordinator
Cardinal Health Inc
01.2015 - 01.2018
- Reviewed New Customer orders and requests and manually entered data into a centralized database
- Manually Created Shipments, assigned carriers, and dispatched shipments
- Completed and followed up on all registration and traffic documents
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Coordinated rush orders and order changes
- Acted as a liaison between logistics, carriers, and customers
- Monitored shipments to guarantee on-time delivers
- Completed all necessary customs documents and other paperwork
Import Coordinator
Ashland Inc
01.2001 - 01.2014
- Confirmed all shipping details before allowing packages to leave facility
- Maintained an updated database of all shipments, deliveries, and returns
- Coordinated overseas shipping with customs agents for clearance
- Arranged domestic and international shipments
- Maintained ongoing tracking information from shipment to delivery
- Ensured all shipments were correctly classified
- Provided efficient delivery logistics
- Prepared and tracked client shipments
- Coordinated with clients and shippers to ensure continuity with shipping details
Education
Bachelor of Science - Business Administration
Universidad del Este
Skills
- Organizational growth
- Continuous improvement mindset
- Negotiation techniques
- Export compliance
Languages
Spanish
Native or Bilingual
Timeline
Import and Export Coordinator
Legacy Supply Chain
01.2024 - 07.2024
Planner - Import/Export Coordinator
STG Logistics
03.2021 - 01.2024
Customer Relations Specialist
Sumitomo Electric Wiring System
01.2019 - 01.2021
Import/Export Coordinator
Cardinal Health Inc
01.2015 - 01.2018
Import Coordinator
Ashland Inc
01.2001 - 01.2014
Bachelor of Science - Business Administration
Universidad del Este
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