DAVID HERNANDEZ
Columbus,OH
Summary
Global logistics Vastera Inventory tracking Amber Road AS/400 experience SAP Ground and air transportation LTL knowledge Imports and exports Detail-oriented Customer service-oriented ISO, IATA, Rail Hazardous material, D.O.T., Air / Ocean Regulations DEA, EPA, FDA training regulations international incoterms, harmonized Tariff schedule
Overview
24
24
years of professional experience
Work History
Import and Export Coordinator
Legacy Supply Chain
Dublin, OH
01.2024 - 07.2024
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Assisting customers and other third parties with inquiries and problem resolution.
- Provided tracking and tracing services for customer shipments.
- Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
- Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
- Perform load and documentation audits and ensure all information is accurate.
- Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
- Shipment rating and rate negotiation to support final shipment Profit & Loss
- Other duties, as required, may be assigned
Planner - Import/Export Coordinator
STG Logistics
Dublin, USA
03.2021 - 01.2024
- Import/Export
- Developed, executed, and managed tactical transportation plans for multiple manufacturing facilities
- This includes inbound, interplant, and outbound transportation plans
- Managed transportation events and enhanced carrier utilization to ensure on-time deliveries and customer satisfaction
- Proactively confirmed all future orders have all necessary documents and pickup/delivery information in the dispatch system
- Worked directly with customer service on forward-looking order commitments, to advise when appointments should be scheduled utilizing
- SOPS and data driven statistics
- Provided planning support and technical oversight for assigned client(s)
- Executed planning processes and activities consistent with defined procedures and management direction
- Multitasked with material resource planners, distribution resource planners, manufacturing personnel, customer service representatives and service providers, as well as help lead the dispatch team to meet customer requirements
- Clear understanding of freight bill payments
- Assisting accounts payable in resolutions and corrective actions when necessary
- Strategically developed, recommend, and implemented cost savings and/or service improvement programs
Customer Relations Specialist
Sumitomo Electric Wiring System
Marysville, USA
01.2019 - 01.2021
- Customer Relations - Primary contact for assigned customer purchasing departments
- Order Management - Managed all customer orders to ensure accurate order receipt and entry, on time delivery of daily shipments, timely execution for delivery of expedited shipping requests and supplemental orders
- Inventory Control - Monitored inventory levels to ensure availability to meet customer demand; communicate with customers, plants, corporate staff, and other suppliers to ensure timely arrival of finished goods; request
- Skills
- Experience expedited shipments of finished goods as needed
- Product Delivery - Monitored shipping schedules to ensure complete and timely delivery of customer orders, coordinate special deliveries, communicate order status to customers; coordinate communicate shipment requirements with Warehouse and 3rd party material handling company
- Customer Supplied Components - Support production control and raw material purchasing regarding customer supplied components; communicate and negotiate deliveries
Import/Export Coordinator
Cardinal Health Inc
Dublin, USA
01.2015 - 01.2018
- Reviewed New Customer orders and requests and manually entered data into a centralized database
- Manually Created Shipments, assigned carriers, and dispatched shipments
- Completed and followed up on all registration and traffic documents
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Coordinated rush orders and order changes
- Acted as a liaison between logistics, carriers, and customers
- Monitored shipments to guarantee on-time delivers
- Completed all necessary customs documents and other paperwork
Import Coordinator
Ashland Inc
Dublin, USA
01.2001 - 01.2014
- Confirmed all shipping details before allowing packages to leave facility
- Maintained an updated database of all shipments, deliveries, and returns
- Coordinated overseas shipping with customs agents for clearance
- Arranged domestic and international shipments
- Maintained ongoing tracking information from shipment to delivery
- Ensured all shipments were correctly classified
- Provided efficient delivery logistics
- Prepared and tracked client shipments
- Coordinated with clients and shippers to ensure continuity with shipping details
Education
Bachelor of Science - Business Administration
Universidad del Este
Skills
- Organizational growth
- Continuous improvement mindset
- Negotiation techniques
- Export compliance
Languages
Spanish
Native or Bilingual
Timeline
Import and Export Coordinator
Legacy Supply Chain
01.2024 - 07.2024
Planner - Import/Export Coordinator
STG Logistics
03.2021 - 01.2024
Customer Relations Specialist
Sumitomo Electric Wiring System
01.2019 - 01.2021
Import/Export Coordinator
Cardinal Health Inc
01.2015 - 01.2018
Import Coordinator
Ashland Inc
01.2001 - 01.2014
Bachelor of Science - Business Administration
Universidad del Este