David Hernandez
Honolulu,HI
Summary
Dynamic mobile detailer with a proven track record and very satisfied clients ., excelling in advanced detailing techniques and customer service. Recognized for optimizing workflows and enhancing client satisfaction through clear communication and attention to detail. Committed to delivering exceptional results while maintaining safety and quality standards in every project.
Overview
14
14
years of professional experience
Work History
Mobile Detailer
Self Employed Services
2020.04 - Current
- Performed comprehensive mobile detailing services, ensuring high-quality vehicle cleanliness and restoration.
- Developed efficient workflows to optimize time management and service delivery for clients.
- Mentored junior detailers, providing training on best practices and technical skills in mobile detailing.
- Utilized advanced cleaning products and tools to achieve superior results in vehicle detailing projects.
- Implemented customer feedback processes to enhance service quality and client satisfaction levels.
- Coordinated scheduling and logistics for multiple detailing appointments, maximizing operational efficiency.
- Conducted regular inspections of vehicles pre- and post-service to ensure adherence to quality standards.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
- Promoted team collaboration by sharing knowledge with coworkers, fostering a supportive work environment focused on continuous improvement.
- Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
- Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
- Achieved consistent high-quality outcomes using precision equipment and industry-standard materials, ensuring customer satisfaction across all projects.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Shined vehicle windows and windshields to remove water spots.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Applied protective agents, including sealants, to protect surfaces.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed cars and trucks daily for auto dealership.
- Maintained clean, tidy and safe work environment.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Provided exceptional customer service and addressed customer inquiries.
- Applied wax and sealants to exterior of vehicles and equipment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Polished windows and mirrors of vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Inspected vehicles and equipment for visible damage.
General Contractor
Self Employed Services
2019.03 - Current
- Assisted in project planning and scheduling to ensure timely completion of construction tasks.
- Learned safety protocols and best practices for using various construction tools and equipment.
- Supported senior contractors by organizing materials and maintaining clean job sites.
- Collaborated with team members to understand project specifications and requirements.
- Observed experienced contractors to gain insights into effective building techniques and processes.
- Participated in site inspections to identify potential hazards and compliance issues.
- Helped maintain inventory of supplies, ensuring availability for ongoing projects.
- Engaged in training sessions to enhance knowledge of industry standards and regulations.
- Hired and oversaw subcontractors to meet project needs.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
Professional Mover
Self Employed Services
2012.09 - Current
- Lead team in efficient packing and moving operations, ensuring safety and client satisfaction.
- Optimize loading processes to maximize space utilization in moving vehicles.
- Mentor junior movers, fostering skill development and adherence to safety protocols.
- Coordinate logistics for complex moves, streamlining workflows and minimizing downtime.
- Oversee inventory management during moves, ensuring accurate tracking of items.
- Facilitate seamless communication between clients and team members for smooth transitions.
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to thousands of lbs.
- Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
- Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
- Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
- Operated with safety and skill to avoid accidents and delays.
- Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
- Completed over hundreds of jobs by loading boxes and large items, unloading trucks, and cleaning job sites.
- Worked closely with sales team members to address client inquiries and provide accurate estimates for potential jobs.
- Moved furniture and boxes using utility dolly and truck ramp.
- Followed safety protocols to prevent accidents and injuries.
Cherry Picker Operator
B&H Photo & Electronics Corp.
2014.08 - 2017.06
- Operated cherry picker to efficiently retrieve and transport materials within warehouse environment.
- Maintained safety protocols while performing tasks, ensuring compliance with industry standards.
- Trained new team members on equipment operation and safety procedures, fostering a culture of teamwork.
- Conducted regular inspections of cherry picker equipment to ensure operational readiness and safety compliance.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
- Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
- Adapted quickly to changing priorities and conditions on job sites, ensuring seamless transitions between tasks without compromising quality or safety standards.
- Trained personnel in safe bucket operation in hazardous environments and safety tethers.
- Transported goods between warehouse locations according to shipment and storage needs.
Warehouse Assistant
New Jersey Precast
2011.05 - 2014.06
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Assisted in receiving, inspecting, and organizing incoming shipments for accurate stock management.
- Maintained cleanliness and safety standards throughout work areas to ensure compliance with regulations.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall productivity.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Education
High School Diploma -
West Philadelphia High
Philadelphia, PA2008
Skills
- Safe driving
- Glass cleaning
- Pressure washing
- Vehicle inspection
- Upselling services
- Appointment scheduling
- Clay bar treatment
- Ceramic coating application
- Mobile equipment operation
- Social media promotion
- Headlight restoration
- Sealant application
- Stain removal
- Odor removal techniques
- Trim restoration
- Plastic restoration
- Engine bay cleaning
- Window tinting
- Upholstery steam cleaning
- Expert car washing
- Alloy wheel care
- Invoicing and payments
- Vacuuming interiors
- Advanced detailing techniques
- Carpet shampooing
- Basic vehicle maintenance
- Customer service
- Problem-solving
- Attention to detail
- Clear communication
Accomplishments
Frequently give back to the community and volunteer as helper in multiple corporations with the ARMY and have help others into positively accepting identifying and making changes that can hender them from reaching their full potential.
Im an amazing father to 4 and a husband and that’s my daily reminder to keep pushing in any and every position I put work into
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mobile Detailer
Self Employed Services
2020.04 - Current
General Contractor
Self Employed Services
2019.03 - Current
Cherry Picker Operator
B&H Photo & Electronics Corp.
2014.08 - 2017.06
Professional Mover
Self Employed Services
2012.09 - Current
Warehouse Assistant
New Jersey Precast
2011.05 - 2014.06
High School Diploma -
West Philadelphia High