David Hernandez
Sacramento,CA
Summary
Dynamic flooring professional with extensive experience at DC FLOORS & General Construction, excelling in project management and custom design creation. Proven ability to enhance client satisfaction through expert product knowledge and meticulous attention to detail. Successfully managed diverse flooring installations, ensuring quality and compliance with safety standards while fostering strong client relationships. Hardworking Construction Flooring Installer well-versed in installing and repairing various flooring products. Bringing excellent attention to detail and eye for quality. Detail-oriented Flooring Specialist well-versed in all facets of flooring installation methods. Committed to efficiency, budget adherence, and best-in-class work. Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Driven Salesperson with extensive experience computing sales prices and total purchases. Comfortable processing cash and credit payments for items. Highly skilled at delivering prompt and courteous customer service in person and on phone.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Flooring Installer
DC FLOORS & General Construction
Sacramento, California
03.2012 - Current
- Installed hardwood flooring in residential and commercial properties.
- Prepared surfaces by cleaning, leveling, and repairing subfloors.
- Measured and cut hardwood materials to fit specific areas.
- Applied adhesives and finishes for quality floor installations.
- Collaborated with clients to select appropriate flooring options.
- Ensured compliance with safety standards during installation processes.
- Maintained tools and equipment for optimal performance and safety.
- Trained junior installers on techniques and best practices for flooring installation.
- Measured, cut, and installed hardwood flooring in various areas of homes.
- Verified measurements were accurate before cutting any pieces of wood.
- Sanded down existing wood floors to prepare them for refinishing projects.
- Vacuumed up sawdust after each installation to keep worksites clean and safe.
- Repaired damaged boards or replaced entire sections of flooring when needed.
- Used a variety of tools including saws, hammers, and drills to complete installations.
- Applied sealants to protect newly installed floors from water damage.
- Assisted in unloading materials at job sites upon arrival.
- Mixed stains and finishes according to manufacturer's instructions.
- Provided advice on the best types of flooring for particular rooms or spaces.
- Cleaned up work areas once jobs were completed as per client's specifications.
- Inspected job sites for potential hazards before beginning work.
- Created custom designs with parquet tiles or mixed woods for clients.
- Performed routine maintenance on power tools used during installations.
- Utilized moisture meters to ensure proper drying times between coats.
Flooring Sales Specialist
DC FLOORS & General Construction
Sacramento, California
03.2012 - Current
- Analyzed project specifications to prepare accurate cost estimates.
- Assisted customers with product selection and inquiries.
- Conducted product demonstrations to enhance customer knowledge.
- Maintained accurate inventory levels and organized displays.
- Processed transactions efficiently and accurately at the register.
- Developed strong relationships with repeat customers for loyalty.
- Resolved customer complaints promptly and professionally.
- Trained new staff on sales techniques and procedures.
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Project Manager
DC FLOORS & General Construction
Sacramento, California
03.2012 - 07.2025
- Collaborated with clients to determine flooring needs and preferences.
- Measured spaces accuratel
- Managed project timelines to meet client expectations and deadlines.
- Trained junior contractors on installation techniques and safety protocols.
- Maintained cleanliness and organization of work areas during projects.
- Resolved client concerns promptly to ensure satisfaction throughout projects.
- Provided customer service by answering questions about products and services offered.
- Evaluated work areas before planning flooring layout for different projects.
- Maintained inventory records of supplies used on jobsite locations.
- Inspected completed installations to ensure quality standards were met.
- Measured areas of floors to be covered with new materials.
- Ordered materials as needed for each job according to budget requirements.
- Ensured that all projects were completed within scheduled timelines.
Education
C-15 Contractor License - Construction Project Management
CLSL
Rancho Cordova, CA03-2017
High School Diploma -
INALL
Sacramento, CA11-2000
Skills
- Flooring installation
- Adhesive application
- Material measurement
- Custom design creation
- Project management
- Cost estimation
- Measurement accuracy
- Subfloor preparation
- Sales expertise
- Attention to detail
- Payment handling
- Expert product knowledge
- Proposal development
- Client follow-up
- On-site consultation
Affiliations
Family oriented and hard working person
Certification
- C-15 Flooring and Floor covering
Languages
Spanish
Professional
English
Professional
Websites
References
References available upon request.
Timeline
Flooring Installer
DC FLOORS & General Construction
03.2012 - Current
Flooring Sales Specialist
DC FLOORS & General Construction
03.2012 - Current
Project Manager
DC FLOORS & General Construction
03.2012 - 07.2025
C-15 Contractor License - Construction Project Management
CLSL
High School Diploma -
INALL
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