David Herron
Coldwater
Summary
Seeking entry level position in an industry that believes in promoting employee growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Learning and Development Trainer
Ttec
11.2019 - 10.2025
- Designed and implemented comprehensive training programs for new hires to facilitate effective onboarding.
- Facilitated engaging and interactive training sessions focused on product knowledge, sales techniques, and customer service excellence.
- Employed diverse instructional methods, including presentations, demonstrations, and hands-on activities, to enrich learning experiences.
- Developed tailored training materials aligned with diverse learning styles and trainee needs.
- Assessed trainee performance through comprehensive evaluations and delivered constructive feedback to enhance skill development.
- Engaged with subject matter experts to ensure alignment with industry trends and enhance training content relevance.
- Spearheaded implementation of e-learning platforms to enhance remote training capabilities for geographically dispersed teams.
- Developed online tutorials and video modules to enhance in-person training sessions.
- Oversaw scheduling logistics for training sessions to maximize attendance rates.
- Oversaw maintenance of accurate records for employee training progress and certifications within learning management systems (LMS).
- Orchestrated team-building exercises to enhance collaboration among trainees across diverse departments and locations.
- Developed interactive games and simulations to enhance understanding of key training concepts.
- Facilitated workshops focused on enhancing communication skills, conflict resolution, and leadership development for managers and supervisors.
- Facilitated ongoing employee support post-training by addressing inquiries and supplying additional resources.
- Assisted in evaluating training programs by conducting surveys and focus groups. Implemented enhancements based on participant feedback.
- Facilitated specialized technical training sessions focused on software applications and equipment operation.
- Facilitated training sessions for organizational trainers on best practices in instructional design methodologies.
- Guided junior trainers in enhancing training delivery techniques through constructive feedback.
- Designed and updated training manuals, guides, and reference materials to enhance employee knowledge.
- Designed and executed a comprehensive employee orientation program to standardize onboarding processes.
- Developed and implemented comprehensive train-the-trainer programs to enhance internal trainers' skill sets.
- Evaluated training program effectiveness through follow-up assessments to enhance job performance.
- Partnered with management to define key performance indicators (KPIs) for assessing training initiative effectiveness.
- Cultivated and maintained vendor relationships for outsourced training services, ensuring high-quality deliverables within budget constraints.
- Monitored industry trends, emerging technologies, and best practices in instructional design through ongoing professional development.
- Designed and implemented interactive online quizzes and assessments to enhance trainee comprehension and retention of material.
- Developed strategic recommendations for process enhancements based on insights gathered during training sessions.
- Facilitated presentations at conferences and industry events, showcasing expertise in instructional design methodologies.
- Facilitated development of competency frameworks and skill matrices to enhance career progression pathways.
- Facilitated collaboration with external subject matter experts and guest speakers to enhance specialized training programs.
- Implemented training content revisions to ensure adherence to regulatory requirements.
- Acted as a resource for employees pursuing supplementary learning opportunities beyond formal training programs.
- Fostered a positive learning environment that promoted active participation and knowledge sharing among trainees.
Mechanic
Herron's Automotive
01.2014 - 2022
- Operated full-time as a mechanic in a self-managed business.
- Executed repairs and maintenance on a diverse range of vehicles.
- Executed installation of electrical components to ensure system functionality.
- Executed comprehensive vehicle maintenance tasks.
Bus Driver
Tate County School District
09.2018 - 2020
- Ensured student safety during transportation by adhering to traffic regulations and school policies.
- Conducted pre-trip inspections to maintain vehicle safety and operational efficiency.
- Managed daily route schedules, ensuring timely pickups and drop-offs for students.
- Communicated effectively with parents and school staff regarding transportation issues or changes.
- Collaborated with school administration to address transportation needs and enhance service delivery.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Substitute Teacher
Tate County School District
03.2016 - 2020
- Delivered engaging lesson plans to maintain student interest and facilitate learning in diverse classroom settings.
- Adapted instructional materials to accommodate various learning styles and ensure inclusivity for all students.
- Managed classroom behavior effectively, fostering a positive and respectful learning environment for students.
- Collaborated with full-time teachers to align curriculum goals and provide seamless educational experiences.
Dock hand
Statewide Transport
01.2012 - 01.2014
- Facilitated loading operations for trailers at Grainger in Southaven, MS, ensuring timely and accurate shipments.
- Executed loading procedures for 53ft tractor trailers to ensure timely deliveries.
- Arranged stacked pallets to maximize warehouse space and streamline inventory management.
- Facilitated efficient order fulfillment by removing items from conveyor belt for packaging.
- Drafted and finalized bills of lading to facilitate efficient logistics operations.
Security Officer
Harrah's Casino
01.2008 - 01.2012
- Worked full-time as a security officer at a casino.
- Certified in CPR and portable defibrillator usage.
- Checked id's and kept guest count.
- Made cash drops and performed general security duties.
Manager
Dollar General
01.2006 - 01.2008
- Oversaw daily operations of retail store to enhance customer experience.
- Managed inventory levels by efficiently stocking shelves with products.
- Managed inventory organization and maintenance of balanced drawers.
- Executed deposit verification and processing procedures.
- Executed comprehensive managerial responsibilities to ensure operational efficiency.
Education
Diploma - undefined
Independence High School
01.2006
Skills
- Route optimization
- Skill diversification
- Detail-oriented approach
- Mechanic experience
- Closing deals
- Pickup truck driving
- Adverse weather driving
- Long-distance driving
- Diversity training
- Load securing protocols
- freight logistics
- Medical transport driving
- Outlook application
- Fleet management software
- Conflict management training
- Urban navigation
- Social learning theory
- Facilitated training
- Virtual presentations
- Mechanical expertise
- Vehicle issue documentation
- Delivery detail validation
- Basic improvement: manual pallet jack
- Commercial driving
- Data analysis
- Data processing
- Reliability
- Cargo van management
- Lean management
- Transporting fragile goods
- Data analysis
- Vendor management
- Tire pressure monitoring
- Office productivity tools
- Training evaluations
- Tire replacement
- Bus transportation
- Writing skills enhancement
- Industrial driving experience
- Electrical engineering
- Digital assessment platforms
- Professional ethics
- Focus group analysis
- Computer systems management
- Digital proficiency
- Vendor management
- training evaluation process
- Facility upkeep
- Objective setting
- Participant feedback analysis
- Transport safety standards
- Fatigue management for drivers
- Vehicle cleanliness upkeep
- Brake system evaluation
- Performance evaluation
- Customer support training
- Contact center expertise
- Simulation software
- Mobile app development
- Cognitive load principles
- Excel proficiency
- Online education
- Delivery driver
- Route navigation
- 3G technology
- Rural driving experience
- Adult learning
- Driver communication
- Lifting techniques
- Fieldwork experience
- Classroom discipline strategies
- Perishable logistics
- Microsoft Windows
- Client interaction
- Interstate highway driving
- Vehicle examination
- Role play
- Truck driving
- Automotive repair skills
- Box truck operation
- Skills assessment
- Navigation tools
- Workplace training
- Digital learning tools
- Route optimization
- Video instruction
- Collaborative efforts
- Navigation expertise
- Competency assessment
- Competency evaluation
- Class B license
- Process emulation
- Job training
- Collaborative tech tools
- Soft skills development
- Construction zone driving
- Manual gear shifting
- Assembly language
- Customer account management
- Feedback loop system
- Guided mentorship
- Material handling
- Commercial expertise
- Simulation
Certification
- F Endorsement
- Driver's License
- CDL
- CDL B
- Non-CDL Class C
- Air Brake Endorsement
- Doubles/Triples Endorsement
- Hazmat Endorsement
- Tanker Endorsement
- School Bus Endorsement
- Passenger Endorsement
Additional Information
Hand tool proficient with ratchets, wrenches, soldering gun, etc., Reliable- show up on time., Efficient in using tape measures, levels and rulers., Honest and trustworthy- handle responsibility to get the job done., Good attitude- willing to do whatever it takes to accomplish the job., Dedicated-hard worker who is eager to learn., Intelligent- high aptitude for learning., Gold, 8CH5XGS9K5RS, 2016-08-31
Personal Information
- Title: Mechanic
- Driving License: CDL, CDL B, Non-CDL Class C
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Learning and Development Trainer
Ttec
11.2019 - 10.2025
Bus Driver
Tate County School District
09.2018 - 2020
Substitute Teacher
Tate County School District
03.2016 - 2020
Mechanic
Herron's Automotive
01.2014 - 2022
Dock hand
Statewide Transport
01.2012 - 01.2014
Security Officer
Harrah's Casino
01.2008 - 01.2012
Manager
Dollar General
01.2006 - 01.2008
Diploma - undefined
Independence High School