David Hickey
Lewisville,TX
Summary
Experienced operations leader with a strong background in logistics, warehousing, paint manufacturing, shipping, receiving, and team development. Proven ability to drive profitability, improve safety and quality metrics, and implement continuous improvement strategies aligned with Sherwin-Williams’ Operational Excellence pillars. Known for strong leadership, clear communication, and a hands-on management style that inspires team performance and operational efficiency.
Overview
17
17
years of professional experience
Work History
Branch Manager
Sherwin-Williams Automotive Finishes
08.2013 - Current
- Directed all aspects of branch operations including inventory control, order fulfillment, and warehouse logistics, ensuring safety, efficiency, and service excellence.
- Personally blended paint and directed daily on-site manufacturing of paint products for 17 years, overseeing production in a wide range of batch sizes from pints up to 55-gallon drums, while maintaining strict quality, safety, and efficiency standards.
- Implemented operational policies and continuous improvement strategies aligned with Sherwin-Williams' 5 Pillars of Operational Excellence: Safety, Quality, People, Service, and Cost.
- Initiated and implemented 6S (Sort, Set, Shine, Standardize, Sustain, Safety) practices facility-wide to improve organization, safety, and efficiency in preparation for a high-profile visit from the CEO and global executive team.
- Oversaw safe use of all equipment and enforced compliance with safety procedures, contributing to a strong safety culture across branch operations.
- Increased branch profitability from $621K to $1.45MM and Return on Sales from 14.5% to 32.5% by optimizing workflows, reducing waste, and enhancing service levels.
- Led daily planning and coordination with vendors, logistics teams, and internal departments to meet productivity and cost objectives.
- Utilized Salesforce CRM to track performance, manage accounts, and identify service improvement opportunities through data-driven insights.
- Managed and developed a high-performing team; onboarded and mentored recent college graduates from 2014 to present, as a leader of the Management Training Program.
- Conducted performance evaluations, delivered constructive feedback, and executed corrective actions to align team performance with operational goals.
- Presented classroom and hands-on training for new managers, partnering with Regional Managers to build leadership capabilities across the network.
- Dispatched to underperforming locations to assess operations, onboard new managers, train staff, and drive improvements in quality and service metrics.
- Personally selected to host Sherwin-Williams CEO Heidi Petz and her executive team in Sept 2024, presenting facility operations and leadership initiatives.
- Recognized by peers and leadership as a trusted, “go-to” Branch Manager and contributor to strategic operational problem-solving.
Asst Manager
Sherwin-Williams Automotive Finishes
12.2009 - 08.2013
- Enhanced operational efficiency and problem-solving skills within a fast-paced production environment.
- Oversaw daily order processing, shipping/receiving, and precise paint mixing; streamlined delivery processes and coordinated team tasks to ensure smooth production flow and timely fulfillment.
Asst Manager
Sherwin-Williams Automotive Finishes
06.2008 - 12.2009
- Successfully managed the physical relocation of the branch, including organizing the warehouse and implementing planograms for the new facility.
- Consistently executed all assistant manager duties with dedication while proactively preparing for expanded leadership responsibilities.
Education
Bachelor of Science - Business Marketing, GPA 3.64
Pensacola Christian College
Pensacola, FL05-2007
Awards (Sherwin-Williams Automotive Division)
● 2014 – Gold Master Council Trip
● 2016 - Presidents Club Trip
● 2019 – GOM Buster Award (Area level award: paint sales)
● 2019 – Leaders Club Award
● 2021 – Presidents Club Trip
● 2022 – Presidents Club Trip
● 2022 – Pound the Stone Award (Regional award from Director)
● 2024 – Pound the Stone Award (Regional award from Director)
Timeline
Branch Manager
Sherwin-Williams Automotive Finishes
08.2013 - Current
Asst Manager
Sherwin-Williams Automotive Finishes
12.2009 - 08.2013
Asst Manager
Sherwin-Williams Automotive Finishes
06.2008 - 12.2009
Bachelor of Science - Business Marketing, GPA 3.64
Pensacola Christian College
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