David Hill
Mohnton,PA
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 25-year record of building positive relationships with internal and external stakeholders. Insightful Information Technology Manager with 25 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
39
39
years of professional experience
Work History
Director of Information Technology
H And B International Corp
Wilmington, DE
02.1993 - Current
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Cultivated highly-regarded technology services organization that sustained culture of respect, collective pride and individual and group professional development.
- Performed regular audits and tests of infrastructure and applications.
- Documented and analyzed processes and procedures and adhered to regulatory guidance.
- Developed and maintained service level agreements for strategic applications and measured performance against objectives.
Office Manager
Coastal Group Inc
Wilmington, , DE
06.1983 - 01.1993
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Compared vendor prices and negotiated for optimal savings.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Evaluated employee records and productivity and submitted evaluation reports.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Developed standard operating procedures for all administrative employees.
- Maintained computer and physical filing systems.
- Sourced vendors for special project needs and negotiated contracts.
- Delivered performance reviews, recommending additional training or advancements.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Prepared meeting rooms and materials and recorded important information.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Coordinated special projects and managed schedules.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Updated reports, managed accounts and generated reports for company database.
Education
MBA - Business Administration And Management
Penn State
State College, PA06.1995
Master of Science - Computer Science
Penn State
State College, PA06.1994
Bachelor of Arts - Accounting
Youngstown State University
Youngstown, OH06.1982
Skills
- Establishing Service Agreements
- Technological Alignment
- Business Requirements Documents (BRDs)
- Wide Area Network (WAN)
- User Experience
- Server Consolidation
- Page Layouts
- Technical System Improvements
- Bug Fixes
- Network Infrastructure Support
- Production Work
- Enterprise Technology
- User Acceptance Testing (UAT)
- Invoice Examination
- Server Farms
- Web Applications
- RFP Coordination
- Software and Hardware Implementation
- Technology Evaluations
- Project Deadlines
- Network Intelligence
- Risk Identification
- Application Standardization
- Project Leadership
- Organizational Systems
- Virtualization Security
- Strategic Goals
- Emergency Situations
- Best Practices and Methodologies
- Sprint Tracking
- Client Requirements
- Local Area Network (LAN)
- Marketing Support
- Computer Hardware Knowledge
- Budgeting and Resource Management
- Business Software Applications
- Change Request Processing
- Product Launch Support
- Project Records
- Business Intelligence Data Modeling
- Communications Strategies
- Maintenance Organization and Development
- Data Aggregation Processes
- Close Protection
- Data Center Migrations
- Disaster Recovery Operations
- Vendor Relations
- Continuous Quality Improvement (CQI)
- HTML and XML
- Technology Optimization
- Deployment Monitoring
- Switching Protocols
- Mission Critical Applications
- Technical Specifications
- Methods of Production
- Environmental Monitoring
- Case Presentations
- Perimeter Security
- Acquisition Integration
- Cloud Strategy
- Virtual Local Area Networks
- Constructive Feedback
- Network Migration
- Budget administration
- Training and Development
- Multitasking Abilities
- Active Listening
- Interpersonal Communication
- Excellent Communication
- Self-Motivated
- Problem-Solving
- Organization and Time Management
- Maintenance and Repair
- Good Telephone Etiquette
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 25 percent decrease in cost through effectively by using automation.
- Supervised team of 35 staff members.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Information Technology
H And B International Corp
02.1993 - Current
Office Manager
Coastal Group Inc
06.1983 - 01.1993
MBA - Business Administration And Management
Penn State
Master of Science - Computer Science
Penn State
Bachelor of Arts - Accounting
Youngstown State University
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