Enterprise Consultant with 20+ years of experience in Sales and Account Management, demonstrating expertise in industry trends, solution selling, and client relationships. Consistently surpasses sales goals through strategic territory planning and impactful presentations to executive decision-makers. Known for expanding market penetration and achieving significant revenue growth across various accounts.
Overview
10
10
years of professional experience
Work History
REGIONAL CONSULTANT
Radius Florida
04.2024 - 09.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Managed Southeast States
Increased billing revenue by 20% month over month
Exceed sales goal 120% to quote
Increased customer base by 100%
Excellent communication skills, both verbal and written.
GOVERNMENT ACCOUNT EXECUTIVE
T-Mobile Central and Southwest Florida
11.2022 - 04.2024
Work to provide federal, local, and city governments with reliable wireless technology, IoT, Avl Tracking, Asset Tracking, 5G, and Buss Solutions throughout the Central and Southwest Florida Area
19% YOY growth with a revenue target of $2.2 Million annually
Utilize Salesforce to create new sales opportunities / prospecting increase potential by 100%
Prepared proposals, negotiated contracts, and provided technological solutions/recommendations to various government agencies
Expanded market penetration to government accounts, including Lee County, Sarasota County, and Polk County Sheriffs Department and increased revenue by 20%.
Ensuring that contract requirements are met and that our customers provide the proper documentation to utilize the contract vehicles in place keeping churn under 3%
Work with RBS's and DSMs to assist them in meeting their objectives and utilizing their involvement to improve the customer experience
Manage & directed strategic projects with third-party vendors to ensure successful complex implementations of new technology
Secured a purchases order to develop/launch a wireless program for mobile departments, executive teams, and field service technicians; introduced a post-sales support plan and launched an e-commerce portal that streamlined the ordering process.
MAJOR ACCOUNT MANAGER
Verizon Wireless Tampa Bay Area
06.2017 - 05.2022
Retained and bolstered languishing accounts to foster over $1.9M in revenue protections with 90% customer retention
Sustained performance with Net Adds 145% YTD above-set objectives, requirements, and expectations
Spearheaded innovative projects, driving substantial growth and fostering team collaboration
Implemented strategic solutions, resulting in measurable improvements to operational efficiency
Led strategic initiatives as Regional Consultant, driving operational excellence and fostering cross-functional collaboration for enhanced business outcomes
Optimized regional processes, resulting in substantial efficiency gains and measurable improvements in client satisfaction rates
Facilitated seamless communication between diverse stakeholders, ensuring alignment of regional objectives with overall organizational goals
Pioneered novel approaches to regional consulting, resulting in streamlined processes and improved cross-functional collaboration
Delivered impactful solutions as Regional Consultant, significantly boosting operational performance and aligning regional goals with organizational objectives
Fostered strong partnerships with diverse stakeholders, facilitating effective communication and driving cohesive regional strategies
Obtained SQI payout on IoT sales Q1 -Q4 finishing up 491% to plan
Managed account and contractual business for 40+ Large Enterprise Level accounts within the Tampa Bay Area, growing penetration within the accounts by providing customized solutions including software, hardware, wireless technology, IoT, Avl Tracking, Asset tracking, 5g, G Suite, Microsoft, and Buss Solutions
Coordinate, prepare and deliver Lunch N Learn presentations to Executives and decisions makers on new solutions and how adoption of new solutions will have a positive impact on the organization
Develop and execute successful sales strategies into enterprise-level accounts identifying new client opportunities across Financial, Gaming, Healthcare, Hospitality Retail, Manufacturing, Distribution, Technology verticals
Establish profitable relationships with 'C' levels to sell from the top down within the customer's hierarchy
Responsible for contract negotiation, designing, implementing, and overseeing all aspects of corporate cellular programs for companies with 500+ employees
Exceed monthly sales quota objectives by acquiring and retaining corporate and employee liable accounts within enterprise and national accounts, including key accounts with Coca Cola Bottlers, Sarasota Memorial Hospital, and Tampa Armature Works (TAW)
Provide industry-leading customer service by resolving issues when first presented, educating customers on new/cutting edge technology, and proactively provide Quarterly Business Reviews for streamlined business development planning
Analyze, research, and resolve complex billing, equipment, claims, and adjustment issues, maximizing customer retention and revenue by proactively responding to critical service-related issues
Consecutively surpassed sales targets: exceeded goals by over 178% or IoT (Internet of Things) in 2020
Generated an average of $65K a month in new revenue achieving 125-130% of sales quota.
GOVERNMENT ACCOUNT MANAGER
Verizon Wireless Central Florida Area
05.2014 - 06.2017
Closed and drove revenue growth for Lee County to $2.5M annually in under 24 months
Prospected, Closed buss routing and avl solution for Collier County Area Transit generating $1.5M annually
Expanded market penetration to government accounts, including City of Tampa, City of Sarasota, and Collier County Sheriffs Department
Responsible for selling and promoting products and services to existing business accounts with 500+ employees, supporting the accounts to ensure revenue and activation growth
Implemented key business initiatives with multiple government account executives through relationship management
Ensured that contract requirements are met and that our customers provide the proper documentation to utilize the contract vehicles in place
Worked with RBS's and DSMs to assist them in meeting their objectives and utilizing their involvement to improve the customer experience
Managed & directed strategic projects with third-party vendors to ensure successful complex implementations of new technology
Secured a purchases order to develop/launch a wireless program for mobile departments, executive teams, and field service technicians; introduced a post-sales support plan and launched an e-commerce portal that streamlined the ordering process.