Client-focused Sales Representative that strives daily to provide value-added solutions to customers. I have an outgoing personality that is generated by my passion for people. I am constantly seeking growth in knowledge through networking, research, and experience. I'm a team builder, a leader, and a problem solver that is adaptive to change.
Overview
15
15
years of professional experience
Work History
Operations Manager
Summit Roofing Solutions
Little Rock, AR
06.2024 - Current
Oversee roofing project management, ensuring timely completion and adherence to quality standards.
Pursue and prepare commercial project opportunities in a sales capacity.
Manage sales team, helping to ensure KPI's are achieved.
Develop strategic partnerships with suppliers to optimize material procurement.
Implement training programs for sales representatives, enhancing skills and safety awareness.
Manage day-to-day business operations.
Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
Hire, train, and manage a high-performing team of sales representatives dedicated to achieving company goals.
Developed business strategies to expand service offerings and market reach.
Production Manager
Kings Roofing & Renovations
Benton, AR
11.2021 - 05.2024
Oversaw daily production operations, ensuring compliance with safety standards and quality control measures.
Managed project timelines and resources, optimizing workflow efficiency across multiple renovation projects.
Established strong vendor relationships, negotiating contracts that improved material procurement efficiency and cost-effectiveness.
Led regular team meetings to communicate updates, address challenges, and promote accountability.
Reviewed work for quality and compliance with company standards and specifications.
Project Trainer-Field Trainer
Big Rock Kangaroof
Little Rock, AR
10.2019 - 11.2021
Engaging with prospective customers who have requested an estimate or inspection services. Assess customer needs, produce accurate cost estimate and deliver proposal to customer in a timely manner
Meeting with insurance adjusters to help identify storm damage an maximize home claims for customers. Breaking down insurance summary reports to help customers gain understanding of claim coverages, as well as supplementing when needed for certain trades.
Develop and present project proposals, addressing any concerns or questions the customer may have. Walking the customer through our processes in detail throughout all steps of the project to give them a full understanding of the proposal.
Manage and field train a sales team of 5-10 employees. Helping with damage identification, insurance protocols, and continuing education.
Evaluated training effectiveness and adjusted methods to meet team needs.
Monitored sales team progress, providing feedback to ensure continuous improvement.
Residential Sales Associate
CertaPro Painters of Central Arkansas
Central, AR
09.2018 - 10.2019
Meeting with prospective customers in their homes to collaborate on their project so we can develop a complete understanding of the scope of work as well as the desired outcome.
Measuring out interiors/exteriors, taking pictures , identifying problem areas or opportunities for additional work to be performed. Ensuring that the written proposal accurately and clearly defines both the needs of the customer and the expectations set forth during conversations between myself and the customer.
Develop and present proposals in home, addressing any concerns or questions the customer may have. Walking the customer through our processes in detail throughout all steps of the project to give them a full understanding of the proposal.
Prepare weekly analysis of results in preparation of Goal Setting and Review with Supervisor
Implement territory marketing strategies which result in growth of customer base.
Territory Sales Representative
Wiese USA
Central & Southern, AR
01.2013 - 09.2018
Maintain & grow existing territory through networking, setting up appointments, cold calling, and territory management.
Coordinate with Operations Manager and Sales Manager to analyze and set sales goals.
Achieving set goals for new equipment sales and parts and service revenue.
Sales support and Customer Service Safety Certification Training for Industrial equipment, helping companies reach desired safety targets.
Negotiate prices, terms of sales and service agreements.
Outside Sales Representative
Fastenal
Jacksonville, AR
10.2012 - 11.2013
Handle 75-100 accounts averaging 15-20 sales calls a day.
Set up sales routes and customer listings for each week
Maintain sales score card; freight spread, active accounts, web actives, growth, margin, etc.
Cultivated relationships with clients to identify needs and provide tailored product solutions.
Field Materials Coordinator
Halliburton Energy Services
Searcy, AR
07.2011 - 10.2012
Oversaw all aspects of supply house operations, including inventory management, order fulfillment, and shipping/receiving
Managed the scheduling of inbound/outbound shipments to optimize resources and minimize delays
Conducted regular audits of inventory levels to identify discrepancies or potential issues before they impacted customer orders or production schedules
Education
Bachelor of Business Administration - Business Management
Harding University
Searcy, AR
05-2011
Skills
Microsoft Word, Excel, PowerPoint and Outlook
Experience with multiple CRM applications
Communication
Conflict resolution
New hire training
Planning and coordination
Creative problem solving
Small business operations
Project management
Marketing
Timeline
Operations Manager
Summit Roofing Solutions
06.2024 - Current
Production Manager
Kings Roofing & Renovations
11.2021 - 05.2024
Project Trainer-Field Trainer
Big Rock Kangaroof
10.2019 - 11.2021
Residential Sales Associate
CertaPro Painters of Central Arkansas
09.2018 - 10.2019
Territory Sales Representative
Wiese USA
01.2013 - 09.2018
Outside Sales Representative
Fastenal
10.2012 - 11.2013
Field Materials Coordinator
Halliburton Energy Services
07.2011 - 10.2012
Bachelor of Business Administration - Business Management