David Hillenbrand
Parker,CO
Summary
Certified Scrum Product Owner and Scrum Master with over 18 years of experience in the software development industry. Proven ability to lead and manage agile teams to deliver high-quality products, meeting the needs of users and stakeholders. Expertise in product development, requirements management, sprint planning and execution, user acceptance testing, and continuous improvement.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Product Manager
Newbold Advisors (RBC Bank)
01.2023 - 07.2023
- Successfully identified and recommended cost-effective solution to replace business-critical software, resulting in projected savings of 75% and reduced processing times from days to minutes
- Reverse-engineered workflows and application interfaces to understand the implications of competing solutions.
- Facilitated discovery sessions across operations and executive teams.
- Developed product vision for replacement software.
- Identified Minimum Viable Product for internal development including cost-benefit projections.
- Leveraged cross-functional workflows in Lucid Chart to demonstrate understanding and obtain buy-in from business leaders.
Product Owner / Implementation Consultant
Newbold Advisors (Emporium Lending)
02.2022 - 12.2022
- Reduced project costs by 25-50% and shortened project duration by several months by leading a cross-functional team in a comprehensive review of vendor requirements, and providing constructive feedback and suggestions to improve clarity, completeness, and accuracy.
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
- Developed optimal workflow automation requirements using Visio.
- Configured products, pricing, and workflow to implement Secondary Marketing/Lock Desk best practices.
- Oversaw integration of CRM with Vendor LOS system via APIs.
- Explained complex, technology-related issues in basic, understandable terms to client.
- Suggested solutions to developing problems during project so that correct modifications could be made.
Technical Consultant
Apex Systems (Wells Fargo)
11.2021 - 02.2022
- Developed security and efficiency requirements for Treasury cash-handling processes.
Product Owner / Vendor Manager
Fairway Independent Mortgage Corporation
11.2020 - 08.2021
- Championed continuous improvement efforts for software applications and the software development process by leveraging Scrum best practices.
- Redesigned document upload process eliminating delays, speeding up turn times by 80%, and boosting operational efficiency.
- Spearheaded cross-functional collaboration to identify and prioritize roadmap and backlog items.
- Led cross-functional team to document complex workflows, identify areas for improvement, and persuade stakeholders to adopt changes.
- Managed relationships with software vendors to ensure seamless integration with internal systems.
- Led user acceptance testing of new features, identifying and resolving several critical bugs and numerous minor defects.
- Managed vendor performance to maximize profitability and achieve financial objectives
Implementation Consultant/Technical Project Manager
Mortgage Cadence
10.2012 - 07.2020
- Led software implementation projects from start to finish, managing all aspects of the process, including reviewing contracts and developing project plans, defining and configuring interface requirements and automated workflows, configuring products and pricing, conducting integration and user acceptance testing, installing software into production and verifying the production environment.
Consultant / Project Manager
Princeton Information Ltd (USBank)
03.2011 - 10.2012
- Developed and implemented a management scorecard to track the progress of a newly deployed project, enabling management to act and reduce the number of tasks generated by Salesforce
- As a result, the project's scorecard went from red to green over the course of 6 months.
Internal Control Officer/Operational Risk Administrator
Aurora Bank
01.2010 - 01.2011
- Built and deployed an operational risk self-assessment process that empowered all managers to identify and assess missing or inadequate controls
- Presented the results to the Risk Committee for further review and action, resulting in the implementation of new controls and a reduction in operational risk.
Project Lead / Senior Business Analyst
Aurora Bank
10.2005 - 12.2009
- Managed the day-to-day function of updating pricing in a proprietary automated underwriting system, involving the update and deployment of hundreds of business rules up to three times daily
- Developed a QC process using a test harness that ensured 100% accuracy and reduced the time to validate the rules from several hours to a few minutes.
Education
MBA - Emphasis in Information Systems
- Relevant Coursework: Information Systems, Finance, Statistics
Bachelor of Science - Engineering Management
Skills
- Scrum Framework
- Agile Framework
- Scrum Project Management
- Traditional Project Management
- Product Management
- Continuous Improvement
- Atlassian JIRA and Confluence
- Visio, Lucid Chart
- SQL
- Creative Problem Solving
- Technical Acumen
Certification
Certified Scrum Product Owner, Scrum Alliance - 2021
Certified Scrum Master, Scrum Alliance - 2021
Timeline
Product Manager - Newbold Advisors (RBC Bank)
01.2023 - 07.2023
Product Owner / Implementation Consultant - Newbold Advisors (Emporium Lending)
02.2022 - 12.2022
Technical Consultant - Apex Systems (Wells Fargo)
11.2021 - 02.2022
Product Owner / Vendor Manager - Fairway Independent Mortgage Corporation
11.2020 - 08.2021
Implementation Consultant/Technical Project Manager - Mortgage Cadence
10.2012 - 07.2020
Consultant / Project Manager - Princeton Information Ltd (USBank)
03.2011 - 10.2012
Internal Control Officer/Operational Risk Administrator - Aurora Bank
01.2010 - 01.2011
Project Lead / Senior Business Analyst - Aurora Bank
10.2005 - 12.2009
University of Colorado At Boulder - MBA, Emphasis in Information Systems
University of Colorado At Boulder - Bachelor of Science, Engineering Management