DAVID HOFFMAN
Marion,IN
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
18
18
years of professional experience
Work History
Sales Engineer
Sweetwater Sound
08.2019 - 03.2024
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Suggested ideas for product evolution and new product variants.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Sales Consultant/Project Manager
ICC Floors
06.2017 - 06.2019
- Consult with clients, vendors, personnel in other departments or construction foremen to discuss and formulate estimates and resolve issues
- Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates
- Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project
- Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops
- Confer with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Field Canvasser
Hoosier Contractors, LLC
05.2017 - 06.2017
- Contact customers to persuade them to purchase merchandise or services
- Answer questions about product features and benefits
- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services
- Develop prospect lists
- Explain products or services and prices and demonstrate use of products.
Delivery Driver
Finner N Finner, LLC
08.2011 - 05.2017
- Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials
- Unload and sort items collected along delivery routes
- Plan and follow the most efficient routes for delivering goods
- Obtain signatures and payments, or arrange for recipients to make payments
- Accurately take orders via phone and in person.
Owner
RangeRock Lawn Care LLC
03.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Bar/FOH Manager
Kuma's Corner Indy, LLC
08.2015 - 04.2016
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Greet and seat guests, and present menus and wine lists
- Develop departmental objectives, budgets, policies, procedures, and strategies
- Train workers in food preparation, and in service, sanitation, and safety procedures.
Flooring Installer
Farmer Brother's Flooring
09.2006 - 08.2011
- Inspect the surface to be covered to determine its condition, and correct any imperfections that might show through carpet or cause carpet to wear unevenly
- Roll out, measure, mark, and cut carpeting to size with a carpet knife, following floor sketches and allowing extra carpet for final fitting
- Cut and trim carpet to fit along wall edges, openings, and projections, finishing the edges with a wall trimmer
- Stretch carpet to align with walls and ensure a smooth surface, and press carpet in place over tack strips or use staples, tape, tacks or glue to hold carpet in place
- Clean up before and after installation, including vacuuming carpet and discarding remnant pieces
- Nail tack strips around area to be carpeted or use old strips to attach edges of new carpet
- Cut carpet padding to size and install padding, following prescribed method
- Move furniture from area to be carpeted and remove old carpet and padding.
Education
Completed coursework towards Bachelor General Studies -
IVY TECH COMMUNITY COLLEGE
Indianapolis, IN01.2016
High School Diploma -
Ben Davis High School
Indianapolis, INSkills
- Proficient in Microsoft Outlook, Word, & Powerpoint
- Active Musician for 25 years
- Excellent Written & Spoken communication skills
- Small business operations
- Customer Relations
- Relationship Building
- Verbal and written communication
- Project Management
- Project estimating
- Negotiation
- Bidding processes
- Contract Management
References
RYAN BUNDY, LEGAL SUPPORT, GROUPON, (317) 777-3174, ishiaryan@gmail.com, Former Co-worker
Timeline
Owner
RangeRock Lawn Care LLC
03.2024 - Current
Sales Engineer
Sweetwater Sound
08.2019 - 03.2024
Sales Consultant/Project Manager
ICC Floors
06.2017 - 06.2019
Field Canvasser
Hoosier Contractors, LLC
05.2017 - 06.2017
Bar/FOH Manager
Kuma's Corner Indy, LLC
08.2015 - 04.2016
Delivery Driver
Finner N Finner, LLC
08.2011 - 05.2017
Flooring Installer
Farmer Brother's Flooring
09.2006 - 08.2011
Completed coursework towards Bachelor General Studies -
IVY TECH COMMUNITY COLLEGE
High School Diploma -
Ben Davis High School