David Hofmann
Winston-Salem,NC
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
30
30
years of professional experience
Work History
Sales Associate
Home Depot
03.2021 - 12.2025
- Enhanced customer satisfaction by assisting in product selection and decision-making.
- Maintained up-to-date knowledge of promotions, policies, and product features.
- Collaborated with team to achieve sales goals and improve customer service.
- Trained new associates on operational procedures and effective customer engagement techniques.
- Conducted inventory checks to maintain stock levels and minimize discrepancies.
- Organized merchandise displays to enhance store appeal and attract customers.
Sales Associate
Northwest Ace Hardware
03.2015 - 09.2020
- Achieved accurate transaction processing using point-of-sale systems, enhancing efficiency.
- Resolved customer complaints, ensuring satisfaction and fostering long-term loyalty.
- Optimized store layout by organizing merchandise displays for improved accessibility.
- Ensured accurate cash transactions by adhering to company cash handling policies.
- Recommended relevant products, addressing customer needs and driving increased sales revenue.
- Minimized wait times during peak hours, significantly boosting customer satisfaction.
Outside Sales Representative
Excell Home Renovations
06.2006 - 02.2015
- Enhanced customer loyalty through strong client relationship management.
- Delivered impactful product presentations, effectively showcasing features and benefits.
- Consistently surpassed sales targets and quotas each month.
- Collaborated in weekly sales meetings to discuss performance and share strategies.
- Maintained customer satisfaction through regular follow-ups and identified upsell opportunities.
Ice Products Specialists
United Refrigeration
03.2001 - 10.2004
- Enhanced department collaboration by streamlining communication processes, boosting response times.
- Increased service delivery by leading cross-functional teams in strategic projects.
- Boosted customer satisfaction through proactive problem-solving and efficient complaint resolution.
- Elevated junior staff proficiency through mentorship on technical support best practices.
- Improved marketing strategies by analyzing sales data to identify emerging trends.
- Ensured quality work by adhering strictly to company policies and procedures.
Branch Manager
United Refrigeration
04.1996 - 03.2001
- Increased operational efficiency by leading daily branch activities and compliance.
- Drove revenue growth through strategic sales initiatives and targeted marketing efforts.
- Optimized inventory levels, significantly reducing waste and improving cost management.
- Enhanced team performance by training and mentoring staff on service standards.
- Cultivated strong client relationships, resulting in increased satisfaction and loyalty.
- Maintained accurate financial reporting, supporting effective budget management and forecasting.
Education
No Degree - Hvacr
Forsyth Technical Community College
Winston-Salem, NC06-1998
Timeline
Sales Associate
Home Depot
03.2021 - 12.2025
Sales Associate
Northwest Ace Hardware
03.2015 - 09.2020
Outside Sales Representative
Excell Home Renovations
06.2006 - 02.2015
Ice Products Specialists
United Refrigeration
03.2001 - 10.2004
Branch Manager
United Refrigeration
04.1996 - 03.2001
No Degree - Hvacr
Forsyth Technical Community College