Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Hogan

Parma,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn how to better satisfy consumer requests that strive to meet team and company goals.

Overview

6
6
years of professional experience

Work History

Bank Teller

Citizens Bank
Cleveland, Ohio
02.2025 - Current
  • Responsible for completing customer transactions efficiently and effectively
  • Educating customers on services offered such as HELOC loans, credit cards, mobile banking, etc.
  • Greeting customers as soon as they walk in, ready to serve their wants and needs.
  • Collaborating with the bankers to ensure customers are made aware of potential financial opportunities
  • Being the face of Citizens by ensuring customers have a great first impression as soon as they enter the bank

Barista

Starbucks
Parma, OH
05.2021 - Current
  • Ensuring customer food and drink orders are taken and made efficiently
  • Developing and maintaining relationships with customers and the community that is built on trust and focuses on customer retention
  • Fostering an inclusive environment for not only fellow partners, but the community
  • Capable of multi-tasking and servicing multiple customers at once to ensure efficiency and customer satisfaction
  • Cooperating with fellow bar partners to guarantee customer wants and needs are met

Account Liaison

Medinform
Independence, Ohio
10.2022 - 12.2023
  • Maintained and managed a high number of patient accounts
  • Sustained a high number of phone calls to patients and insurance adjusters daily
  • Remained compliant with HIPAA standards and guidelines while protecting patient confidentiality
  • Partnered with colleagues to find the best approach to each account
  • Acted as a team player by supporting colleagues when the workload has increased

Health Unit Coordinator

Cleveland Clinic
Garfield Heights, Ohio
06.2019 - 06.2022
  • Facilitated the floor by answering phone calls, responding to patient call lights, booking patient consults, managing admission/discharge paperwork, etc.
  • Strived to provide world class care to patient and family members by working together with fellow caregivers
  • Remained compliant with HIPAA standards and guidelines

Education

BBA - Marketing, Spanish, and International Business

Cleveland State University
Cleveland, OH
12-2019

Skills

  • Customer Service
  • Multi-tasking
  • Group collaboration/teamwork
  • Efficiency
  • Knowledge of the Spanish language
  • Adaptability
  • Time management
  • Work flexibility

Languages

Spanish
Professional

Timeline

Bank Teller

Citizens Bank
02.2025 - Current

Account Liaison

Medinform
10.2022 - 12.2023

Barista

Starbucks
05.2021 - Current

Health Unit Coordinator

Cleveland Clinic
06.2019 - 06.2022

BBA - Marketing, Spanish, and International Business

Cleveland State University

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