David Hogan
Parma,OH
Summary
Results-driven logistics coordinator with extensive expertise in import and export operations, specializing in managing shipping schedules and adhering to international trade regulations. Proven ability to coordinate complex international shipments while optimizing logistics processes for efficiency and cost-effectiveness. Strong knowledge of compliance regulations ensures minimal delays and seamless operations, contributing to overall business success. Recognized for exceptional communication and organizational skills, thriving in fast-paced environments to deliver outstanding results.
Overview
6
6
years of professional experience
Work History
Import Export Specialist
Portever Shipping
01.2024 - 02.2025
- Coordinated import/export documentation to ensure compliance with international trade regulations.
- Managed logistics for ocean freight shipments, optimized routes, and reduced transit times.
- Developed and maintained relationships with customs brokers and shipping agents to streamline operations.
- Handled door deliveries for our clients, ensuring freight was being processed and transported efficiently.
- Tracked and traced freight daily to ensure operations were running smoothly.
Account Liaison
Medinform
10.2022 - 12.2023
- Maintained and managed a high number of patient accounts.
- Sustained a high number of phone calls to patients and insurance adjusters daily.
- Remained compliant with HIPAA standards and guidelines while protecting patient confidentiality
- Partnered with colleagues to find the best approach to each account
- Acted as a team player by supporting colleagues when the workload has increased
Bank Teller
Citizens Bank
02.2025 - Current
- Responsible for completing customer transactions efficiently and effectively.
- Educating customers on services offered, such as HELOC loans, credit cards, mobile banking, etc.
- Greeting customers as soon as they walk in, ready to serve their wants and needs.
- Collaborating with the bankers to ensure customers are made aware of potential financial opportunities.
- Being the face of Citizens, by ensuring customers have a great first impression as soon as they enter the bank.
Barista
Starbucks
05.2021 - Current
- Ensuring customer food and drink orders are taken and made efficiently
- Developing and maintaining relationships with customers and the community that is built on trust and focuses on customer retention
- Fostering an inclusive environment for not only fellow partners, but the community
- Capable of multi-tasking and servicing multiple customers at once to ensure efficiency and customer satisfaction
- Cooperating with fellow bar partners to guarantee customer wants and needs are met
Health Unit Coordinator
Cleveland Clinic
06.2019 - 06.2022
- Facilitated the floor by answering phone calls, responding to patient call lights, booking patient consults, managing admission/discharge paperwork, etc.
- Strived to provide world class care to patient and family members by working together with fellow caregivers
- Remained compliant with HIPAA standards and guidelines
Education
BBA - Marketing, Spanish, and International Business
Cleveland State University
Cleveland, OH12-2019
Skills
- Service excellence
- Multi-tasking
- Group collaboration/teamwork
- Efficiency
- Knowledge of the Spanish language
- Effective time management
- Adaptable work schedule
Languages
Spanish
Professional
Timeline
Bank Teller
Citizens Bank
02.2025 - Current
Import Export Specialist
Portever Shipping
01.2024 - 02.2025
Account Liaison
Medinform
10.2022 - 12.2023
Barista
Starbucks
05.2021 - Current
Health Unit Coordinator
Cleveland Clinic
06.2019 - 06.2022
BBA - Marketing, Spanish, and International Business
Cleveland State University