Summary
Overview
Work History
Education
Skills
Websites
Scholarships And Recognitions
Volunteer Experience
Certification
Timeline
Generic

David Hollenberger

Pittsburgh,PA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Serviceman

West View Water Authority
01.2017 - Current
  • Utilize excellent communication skills to manage customer services calls and to lessen customer complaints
  • Use data analytics and physical demonstrations to mitigate billing issues
  • Install new equipment, components and full metering systems.
  • Strong problem-solving abilities by troubleshooting and eliminating communication errors with data software and sourcing issues with smart meters, wire connections, and meter transceiver units
  • Proficient in software-based analysis through smart metering and FlexNet communication systems which provides real-time tracking and data collection
  • Detail-oriented and stringent when conducting water line renewal and installation inspections for industry standards and compliance
  • On call 24-7 for 7 days straight every 6 weeks to provide off-hour customer support and first response duties to water main breaks.

Distribution

West View Water Authority
  • Responsible to work with team members to repair and maintain the primary water source for over 200,000 customers covering 32 municipalities throughout 3 counties in Western Pennsylvania
  • Union representative on the safety committee
  • Trainability, accountability, and resiliency allowed for quick advancement to a specialty truck which focused in underground valve maintenance, operations, and replacements
  • Sole operator of company salt truck which provided snow/ice removal for 11 company properties and any job sites in need.
  • Proficient at reading water infrastructure mapping via paper and online version
  • Experience using company equipment to locate and mark underground utilities
  • Emergency jobs lasting over 24+ hours demanded perseverance while operating in hazardous underground excavations in all weather conditions
  • Ability to execute and maintain a safe workspace via signage, strategic cone layouts, blockades, and flagger

Store Keeper (Warehouse)

West View Water Authority
  • Improved warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
  • Optimized warehouse space utilization by regularly analyzing storage layouts and making necessary adjustments as needed.
  • Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies promptly.
  • Executed daily communications with inner office team members, sales reps, and contractors to assure accurate records of inventory
  • Collaborate to finalize and submit product orders
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Developed and implemented strategic organization patterns to expedite and streamline current warehouse operations.

Landscape Manager

Hollenberger Lawn Care
01.2011 - 01.2017
  • Maintained beautiful landscapes for 100+ properties in Western PA
  • Increased revenue by upselling products and services
  • Acquired new lead generation to engage and develop relationships through door-to-door sales and social media campaigns
  • Performed job estimates which included product and labor cost, property measurements, design layout, and contractor scheduling
  • Established and maintained long-lasting relationships with clients
  • Leadership experience by managing crews of up to five workers and delegating and completing daily tasks and achieving quotas.
  • Managed diverse landscaping projects from initial concept through installation, ensuring on-time completion and budget adherence.
  • Facilitated clear communication between clients, team members, suppliers throughout the entire project life cycle, resulting in smooth execution and client satisfaction.

Education

Associates of Arts in General Studies -

Community College of Allegheny County
01.2012

Skills

  • Strong organizational skills
  • Data Management
  • CRM
  • Microsoft office (Word, Excel, Power Point)
  • Microsoft Outlook
  • Gmail, Google Docs, Google Drive
  • Estimation skills
  • New installations
  • Safety Procedures
  • Customer Service
  • Flexible and Adaptable

Scholarships And Recognitions

Firevest Scholarship Recipient

Volunteer Experience

  • Perrysville Volunteer Fire Department, 2014, Present
  • Achieved National Registered Emergency Medical Technician Certification
  • Achieved a leadership role as 2nd Lieutenant fire officer
  • First member to be cleared as a Primary Care Responder with a newly formed Quick Response Service
  • Designed a state-of-the-art firefighter competency training area with realistic building obstacles and a SCBA confidence maze with multiple areas to test skills, work as a team, and grow self-awareness
  • Formed and led a team of 6+ members to construct a training area on a $15,000 budget
  • Member of the truck committee that vetted 9 individual fire apparatus demos before finalizing a purchase contract for a $535,000 fire engine build, Involvement included: initial prospecting with spec meetings, facility tours and product research, contract negotiations, progress meetings and inspections, final approval and taking delivery

Certification

Water System Operator Class E Certification

Timeline

Serviceman

West View Water Authority
01.2017 - Current

Landscape Manager

Hollenberger Lawn Care
01.2011 - 01.2017

Distribution

West View Water Authority

Store Keeper (Warehouse)

West View Water Authority

Associates of Arts in General Studies -

Community College of Allegheny County

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David Hollenberger