David Holloway
Henderson,NV
Summary
Dynamic and results-oriented professional with a proven track record at Soaren Management, where I was rapidly promoted to React Agent within two years. Specialized in enhancing loan processing efficiency and accuracy, leveraging exceptional problem-solving skills and a positive attitude. Excelled in customer service, significantly improving client satisfaction and teamwork.
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Overview
6
6
years of professional experience
Work History
React Agent
Soaren Management
03.2021 - 09.2024
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Promoted to Senior Agent within 9 months of being with the company
- Promoted to react agent after 2 years of being with the company
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Proactively monitored accounts and addressed various issues.
Loan Processor
Kotobuki Marketing
08.2018 - 11.2020
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
Education
No Degree - Visual Communication
Los Angeles Trade Technical College
Los Angeles, CASkills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Lead prospecting
- Customer needs determination
Timeline
React Agent
Soaren Management
03.2021 - 09.2024
Loan Processor
Kotobuki Marketing
08.2018 - 11.2020
No Degree - Visual Communication
Los Angeles Trade Technical College
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