Seasoned Hospitality Employee with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent service and driving sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Catering Director
Sterling Catering & Events
07.2023 - 05.2024
Streamlined event planning processes for increased efficiency, resulting in seamless execution of catering services.
Assisted in the creation of detailed proposals for potential clients, showcasing comprehensive catering services available.
Maintained compliance with local health codes by implementing strict sanitation standards throughout all aspects of food handling and preparation.
Consistently met or exceeded sales targets through effective upselling techniques and exceptional customer service skills.
Trained and supervised catering staff, fostering a positive work environment that led to increased employee retention rates.
Assistant General Manager
Green Mill Restaurant & Bar
03.2022 - 07.2023
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Handled cash accurately and prepared deposits.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Front of House Manager
Green Mill Restaurant & Bar
08.2020 - 03.2022
Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.