Seasoned Hospitality Employee with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent service and driving sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Catering Director
Sterling Catering & Events
2023.07 - 2024.05
Streamlined event planning processes for increased efficiency, resulting in seamless execution of catering services.
Assisted in the creation of detailed proposals for potential clients, showcasing comprehensive catering services available.
Maintained compliance with local health codes by implementing strict sanitation standards throughout all aspects of food handling and preparation.
Consistently met or exceeded sales targets through effective upselling techniques and exceptional customer service skills.
Trained and supervised catering staff, fostering a positive work environment that led to increased employee retention rates.
Assistant General Manager
Green Mill Restaurant & Bar
2022.03 - 2023.07
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Handled cash accurately and prepared deposits.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Front of House Manager
Green Mill Restaurant & Bar
2020.08 - 2022.03
Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Education
Associate of Arts - General Studies
Saint Cloud Technical And Community College
Saint Cloud, MN
05.2026
High School Diploma -
Tech High School
Saint Cloud, MN
05.2016
Skills
Food Preparation
Sanitation Standards
Food Safety Compliance
Menu development
Food Safety
Certification
ServSafe Food Handler's Certification
Timeline
Assistant Catering Director
Sterling Catering & Events
2023.07 - 2024.05
Assistant General Manager
Green Mill Restaurant & Bar
2022.03 - 2023.07
Front of House Manager
Green Mill Restaurant & Bar
2020.08 - 2022.03
Associate of Arts - General Studies
Saint Cloud Technical And Community College
High School Diploma -
Tech High School
ServSafe Food Handler's Certification
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