David Horton

• Design, build and maintain cloud infrastructure in the OpenShift Cluster Platform (Kubernetes) and Container Platform division
• Maintain code and deployment pipelines in MS Azure DevOps, utilizing Infrastructure as Code (IaC) and GitOps methodologies
• Automate configuration management and repetitive tasks using Ansible automation
• Lead projects designed to improve efficiencies, bolster cluster performance, improve site-reliability and streamline department procedures to achieve the best organizational outcome
• Demonstrated ability to troubleshoot and resolve operational issues to ensure continuous availability and performance of cloud services
• Collaborate with cross-functional teams to design, implement, and optimize cloud infrastructure and features
• Experienced in observability, monitoring and logging mechanisms to proactively identify potential issues and improve overall system performance
• Provide team leadership and serve as a role model and trainer for cloud runtime best practices, methodologies and processes
• Currently achieving my RedHat OpenShift and Golang certifications via the RedHat Learning Subscription

• Black Knight was purchased by ICE in Sept 2023
• Same skillset as represented in my ICE profile above, with the following addition:
• Chosen by management for the 2023 'Managing for Success' Black Knight management training program

• Created Ansible automation for configuration management, OS patching, and break/fix use-cases.
• Mentored new and existing staff on Ansible automation and best practices
• Implemented Infrastructure as Code via Puppet, Gitlab, TFS, Jenkins, and Azure DevOps
• Served as a senior resource for Linux System Administration and support on VM-based servers running Java/Apache-based applications

• Configured, supported, and managed the Black Knight Financial technology infrastructure and application code deployment and systems
• Architected automation playbooks and enforced system configurations using Ansible and Puppet
• Configured and deployed new VM servers in a High Availability environment
• Provisioned and executed application deployments using IBM UrbanCode Deploy
• Collaborated closely with system engineers, DBAs, and developers within a continuous integration/continuous delivery framework to ensure timely deployment of BKFS applications and hotfixes for site reliability
• Monitored servers, performed maintenance, and resolved system alerts using ASM, CA Spectrum, and other monitoring and alerting systems
• Diagnosed and resolved application issues to ensure system uptime and reliability
• Created technical process documentation for all departmental procedures
• Independently executed tasks and initiatives with a focus on delivering results and achieving team objectives

• SAAS, CentOS Linux server administration and technical client software support
• Interpreted and validated technical issues and tested solutions; owned and addressed client needs from inception to resolution
• Managed Linux server deployments, installations, patching and remediations
• Experienced with Microsoft Exchange and Linux integration (Postfix), Active Directory/Kerberos integration, Iptables, and firewall rules
• Performed robust application QA (Soak) testing; documented bug and defect reporting in JIRA, Salesforce, and ServiceNow
• Configured storage solutions and automated data transfers; designed and implemented reliable disaster recovery (DR) solutions
• Senior escalation path for elevated technical issues; led weekly SCRUM calls with the Development and Professional Services teams
• Created technical manuals, diagrams and process documentation
• Trained employees and clients on Advent product features and functionality

Same duties as described above; previous junior role.

Same duties as described above; previous junior role.

• Sole proprietorship dedicated to technology and audio/visual services, corporate and private event services, and commercial sound and lighting
• Built custom computer systems for recording studios and professionals and tutored clients on digital multi-track audio production software, tools and techniques

• Short term hardware refresh project for Johnson & Johnson / Vistakon
• Migrated user profiles and data utilizing Microsoft User State Migration Tool, deployed and configured enterprise disk images and application packages to user workstations, maintained user credentials in Active Directory

• Managed the technology operations for an independent travel business by providing technical support, troubleshooting, network and VPN configuration and upkeep, patching, desktop hardware and software configurations and installs

• Operated company vehicle in the North Florida geographic region, traveling to doctor’s offices, hospitals, and Quest Diagnostic laboratories to install and maintain Quest Diagnostic computer systems and networks
• Provided enterprise-level Tier II field support to over 1000 users and worked incident tickets (Remedy)
• Instructed clients on the use of the Quest Diagnostics Care360 software application