David Howard
Clay,KY
Summary
Seasoned Mill Technician and entrepreneurial Owner/Operator Foreman at Howard's Handyman and Home Improvement, I excel in equipment repair and operations monitoring, ensuring quality control and OSHA compliance. Demonstrated ability to enhance customer satisfaction and maintain rigorous safety standards, driving profitability and fostering long-term client relationships through exceptional service and engagement skills. Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
19
19
years of professional experience
Work History
Mill Technician
Indiana Tube
Evansville, IN
08.2022 - 10.2024
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Owner/Operator Foreman
Howard's Handyman and Home Improvement
Reed, KY
01.2015 - 08.2022
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Developed and implemented safety protocols for the team.
- Prepared budgets for projects based on labor costs, materials needed.
Pizza Shop Assistant
Cecilia's Pizza
Masonville, KY
01.2006 - 04.2008
- Prepared pizzas according to customer specifications, including selecting appropriate toppings.
- Cleaned kitchen surfaces and equipment after each shift.
- Assisted with restocking supplies as needed.
- Maintained a clean and sanitary work environment in compliance with health regulations.
- Greeted customers upon arrival and provided menu information.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Managed phone calls from customers placing orders or inquiring about menu items.
- Adhered to safety protocols while preparing food items such as cutting boards, oven mitts.
- Assisted other team members in closing duties such as cleaning up stations, counting money.
Education
Human Services
Owensboro Community And Technical College
Owensboro, KYSkills
- Equipment Repair
- Quality Control
- Operations Monitoring
- OSHA Compliance
- Equipment Maintenance
- System Troubleshooting
- Works Well Under Pressure
Timeline
Mill Technician
Indiana Tube
08.2022 - 10.2024
Owner/Operator Foreman
Howard's Handyman and Home Improvement
01.2015 - 08.2022
Pizza Shop Assistant
Cecilia's Pizza
01.2006 - 04.2008
Human Services
Owensboro Community And Technical College