Seasoned General Manager with proven business acumen. Offering strengths in dependability, problem solving and team building. Entrepreneurial and quick learner with demonstrated ability to build productive relationships across all levels of organization. Inventory management Business operations Project planning and development Verbal and written communication Dependable Efficient multi-tasking Results-oriented Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.
Hi, I’m
DAVID HOWE
Aberdeen,MD
Summary
Overview
10
years of professional experience
Work History
Royal Farms, Two Farms
General Manager /Store Leader
03.2022 - 10.2022
Job overview
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Planned optimal workflow through successful scheduling and task delegation.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
Love's Travel Stop
Operations Manager
07.2020 - 08.2021
Job overview
- Oversee all aspects of multi-unit travel stop operations; including retail, fuel, tire care center, hospitality and other related operations
- Use metric trend reports and performance data to assess, optimize and elevate operations to meet current and expected demands
- Manage crew of employees by motivating, coaching and developing them into maximum potential; starting with ensuring they are meeting the standards & expectations of the company
- Was hired into the General Manager in Training (G.M.I.T.) program.
Books-A-Million Superstore
General Manager
05.2016 - 11.2019
Job overview
- Started as an external hire as Assistant GM in flagship superstore; helped develop successful sales staff to meet all metrics required to hit quarterly management bonus every quarter since starting with the company
- Promoted within 2 years to General Manager of a large 25,000 s.f superstore in Scranton, PA
- Determined staffing requirements, and interview, hire and train new employees, or oversaw these personnel processes
- Plan and direct staffing, training and performance evaluations to develop and control sales and service programs
- Direct and coordinate activities of businesses and departments concerned with the production, pricing, sales and distribution of products
- Plan store layouts and design displays.
Patriot Grading & Engineering, Inc
Estimator / Project Manager
11.2012 - 03.2015
Job overview
- Provided budget breakdowns for competitive bids being submitted
- Managed purchasing for all rental equipment and materials needed to complete ongoing projects in the field
- Provided ongoing cost analysis for field operations and relayed information to upper management on a weekly basis
- Completed take-off analysis utilizing special earthwork auto-CAD software to determine volumes for assimilation into qualified proposals for bidding purposes
- Helped negotiate and awarded multi-million dollar grading projects with developer companies and general contractor partners
Education
from Work History
University Overview
San Diego State University
Bachelor of Science from Criminal Justice Administration
2002
University Overview
Minor in Economics
GPA 3.14
Skills
- Thorough Knowledge of Product
- Employee Feedback
- Audit Coordination
- Customer Needs Assessments
- Company Culture and Values
- Verbal and Written Communication
- Profit and Loss
Availability
See my work availability
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Timeline
General Manager /Store Leader
Royal Farms, Two Farms
03.2022 - 10.2022
Operations Manager
Love's Travel Stop
07.2020 - 08.2021
General Manager
Books-A-Million Superstore
05.2016 - 11.2019
Estimator / Project Manager
Patriot Grading & Engineering, Inc
11.2012 - 03.2015
from Work History
San Diego State University
Bachelor of Science from Criminal Justice Administration
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