David Hudson

• Increased sales in the specialty department through effective merchandising and product promotion to company standards and weekly plays
• Maintained a safe working environment by enforcing company policies and adhering to industry regulation
• Focus on driving sales and building a strong pipeline with leads details and installs
• Driving credit and setting an example by being in the top 5 credit contributers for the store
• Creating a positive culture for sales associates and customers
• Maintaining all customer cares for the store as well as IMS
• Quick and effective problem solving
• Improved customer satisfaction by providing smart customer service and addressing concerns promptly.
• Daily -IRP,Pricing,Full shelves,Clean store,Zone recovery,Side stacks,J hooks,working displays
• Assisting the entire store in daily operations acting as manager on duty and driving a positive culture
• Built a better relationship with specialty and PRO
• Provided guidance on product knowledge to both employees and customers, enhancing overall shopping experience

-Lead and enabled my sales team to provide the best service for PRO customers

-Offered support,coaching and training

-Managed customer relationships ensuring each PRO had there individual business needs met

-Drove PRO credit and loyalty

-Monitor sales activity,manage performance to achieve

sales goals

-Assisted with daily store operations by assisting in other departments making sure the store needs where met. Safety reviews, IRPs and M.O.D duties

-

Pro sales specialist at store 2552.

Responsibilities included the following

-Building relationships with new pros and expanding the business of existing pros as being the primary contact

-Order management

-CRM prospecting for business

-Provide advise on products

-Offer quotes to every customer

-Building PRO Credit and loyalty

-Leveraged Lowe's resources, including pro supply

-Making sure the pro's have everything they need to complete there job

- Consistently meeting sales goals,SPH and max bonus 7 of th 9 months in position

• Managed day to day operations of 2 small lighting stores.
• Responsible for all purchasing
• Merchandising
• Payroll
• Inventory management
• Customer service
• Sales
• In home consultation and design
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.

• Managed a large high volume lighting store. Beat sales plan every year and succeeded in leading a multi million dollar corporation.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.