Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Interests
Timeline
Barista
David Hummel

David Hummel

Manager
Open To Relocation - Rockport,TX

Summary

Proficient Store Manager with a proven track record that is dedicated to hiring top-notch partners and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation, and productivity to meet and exceed objectives at the store level, as well as portfolio level. Born leader and analytical problem-solver with proven team building and management success.

Overview

12
12
years of professional experience

Work History

Store Manager

STARBUCKS COFFEE COMPANY
08.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Trained newly promoted Assistant Store Managers and allowed them to grow in my store within their role.
  • Led storewide and district wide meetings to go over metrics, communications, and trainings.
  • Promoted a growth mindset throughout the store in all aspects from personal growth to business growth, which led to the store and partners exceeding expectations for metrics and sales.

Bakery Worker

HEB Grocery Store
06.2021 - 09.2021
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Industrial Radiographer

ACE NDT
07.2018 - 01.2021
  • Implemented quality control measures throughout the inspection process, leading to improved overall performance indicators.
  • Optimized efficiency by maintaining up-to-date knowledge of industry regulations and best practices for industrial radiography.
  • Participated in regular audits of radiographic facilities and processes to ensure compliance with established standards and regulations, maintaining a strong focus on quality assurance.
  • Promoted a culture of continuous improvement within the team by regularly participating in industry conferences, workshops, and training sessions relevant to industrial radiography techniques.
  • Conducted precise radiographic examinations for diverse industrial clients, ensuring high-quality results and customer satisfaction.
  • Improved inspection accuracy by utilizing state-of-the-art radiographic equipment and technology.
  • Established strong relationships with clients through clear communication of findings and recommendations following inspections.
  • Enhanced safety by strictly adhering to radiation protection standards and guidelines during radiographic inspections.
  • Contributed to a safer work environment through careful planning, risk assessments, and the implementation of preventative measures during radiographic operations.
  • Provided specialized training to junior technicians, enhancing their skills and fostering professional growth within the team.
  • Reduced rework rates by meticulously analyzing results and promptly identifying potential defects or areas of concern.
  • Mentored newly hired staff members on the use of radiographic equipment, safety protocols, and industry best practices, fostering a positive learning environment.

Security Site Supervisor

Allied Universal - Oxychem
03.2016 - 07.2018
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Removed unauthorized persons from facility grounds.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.
  • Managed team schedules to provide effective security coverage for building needs.
  • Maintained detailed logs of daily activities, providing accurate records for management review.
  • Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
  • Wrote and submitted daily reports on security team operations.
  • Enhanced site security by implementing surveillance systems and conducting regular patrols.
  • Provided guidance to security staff on appropriate courses of action for diverse situations.
  • Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
  • Implemented access badge system, improving tracking of personnel movement within the facility.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.

Manager in Training

FinishLine
11.2015 - 03.2016
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
  • Gained knowledge of company policies, protocols and processes.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Cashier Team Lead

Academy Sports and Outdoors
10.2013 - 10.2015
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Trained team members on cash register operation and cash handling.
  • Restocked and organized merchandise in front lanes.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Operated POS cash register and equipment to collect payments.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.

Assistant Manager

Hibbett Sports
04.2013 - 10.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs to elevate service standards and knowledge.

Education

No Degree - Basics

Del Mar College
Corpus Christi, TX

Skills

  • Problem-Solving
  • Customer Service
  • Multitasking and Organization
  • Inventory Management
  • Recruitment and hiring
  • Inspiring Commitment
  • Strategic planning
  • Goal setting and performance metrics

Certification

Certified Food Safety Manager

Accomplishments

  • Managed a store that exceeded company expectations in every category during the third quarter of FY2025.
  • Managed a store that met requirements and exceeded expectations to become a Level 4 store where only .005% of stores in North America were achieving.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefits401k matchPaid time offPaid sick leaveFlexible work hoursCompany CultureWork-life balance

Quote

Everything negative - pressure, challenges - is all an opportunity for me to rise.
Kobe Bryant

Software

Microsoft Word

Microsoft Powerpoint

Microsoft Excel

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

Basketball

Football

Baseball

Anime

University of North Carolina

Gaming

Golf

Learning

Trying everything at least once

Growth

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
08.2021 - Current

Bakery Worker

HEB Grocery Store
06.2021 - 09.2021

Industrial Radiographer

ACE NDT
07.2018 - 01.2021

Security Site Supervisor

Allied Universal - Oxychem
03.2016 - 07.2018

Manager in Training

FinishLine
11.2015 - 03.2016

Cashier Team Lead

Academy Sports and Outdoors
10.2013 - 10.2015

Assistant Manager

Hibbett Sports
04.2013 - 10.2013

No Degree - Basics

Del Mar College

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