Summary
Overview
Work History
Education
Skills
Timeline
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David Zaldivia-Hunter

Rowlett,TX

Summary

Dedicated college student with a proven track record of responsibility and exemplary customer service experience. Possesses exceptional people skills and a natural ability to connect with others. Skilled in fostering positive relationships and providing outstanding service in various settings. Committed to delivering top-notch customer experiences while continuously striving for personal and professional growth.

Overview

3
3
years of professional experience

Work History

Volunteer

Jubilee Cafe
11.2023 - 12.2024
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Coordinated and managed volunteer activities for community service projects.
  • Assisted with special events and programs.

Customer Service Representative

Thunderbird Pies
05.2023 - 09.2023
  • Responded to customer requests for products, services, and company information.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Provided primary customer support to internal and external customers.
  • Sought ways to improve processes and services provided.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Amusement Ride Operator

OWA Parks & Resort
05.2022 - 08.2022
  • Delivered information and details of interest about facility to visitors.
  • Participated in regular performance evaluations, proactively implementing feedback for personal growth as a ride operator.
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Assisted in the training of new ride operators, sharing knowledge on proper ride operation and safety procedures.

Education

Bachelor of General Studies - Psychology

University of Kansas
Lawrence, KS
12.2024

Skills

  • Attention to Detail
  • Teamwork and Collaboration
  • Answering Phones
  • Positive Attitude
  • Deadline Adherence
  • Social Media Management
  • Problem-Solving
  • Task Prioritization
  • Customer Service
  • Time Management
  • Dependable and Responsible
  • Social Perceptiveness
  • Decision-Making
  • Written Communication

Timeline

Volunteer

Jubilee Cafe
11.2023 - 12.2024

Customer Service Representative

Thunderbird Pies
05.2023 - 09.2023

Amusement Ride Operator

OWA Parks & Resort
05.2022 - 08.2022

Bachelor of General Studies - Psychology

University of Kansas

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David Zaldivia-Hunter