David Hyman
Scottsdale,AZ
Summary
Professional with strong background in customer service and vehicle management. Skilled at providing exceptional service, ensuring customer satisfaction, and maintaining high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and keen ability to handle multiple tasks in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Valet
Parking Management Services
11.2023 - 10.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
Roofing Manager
Gryphon Roofing & Remodeling
06.2021 - 10.2023
- Reduced material waste with diligent inventory management and accurate forecasting of project needs.
- Provided exceptional customer service by addressing client concerns promptly and effectively, fostering long-term relationships built on trust and satisfaction.
- Collaborated with suppliers to negotiate favorable pricing and secure reliable sources for materials, resulting in cost savings for the company.
- Participated in regular training sessions to maintain up-to-date knowledge of industry advancements, sharing newfound insights with the team to continually improve overall performance.
- Optimized crew scheduling processes to maximize labor efficiency while minimizing overtime expenses incurred by the company.
- Implemented preventative maintenance programs to extend the lifespan of roofing systems and reduce long-term costs for clients.
- Tracked project costs and other financial metrics to maximize profitability.
- Scheduled utility service providers according to project timelines.
- Analyzed and evaluated construction bids to select most cost-effective contractors.
- Used computer software to design construction plans and perform calculations.
Roofing Salesperson
Gryphon Roofing & Remodeling
07.2018 - 10.2023
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Continuously updated product knowledge through industry research, supplier training sessions, and trade shows participation.
- Collaborated with team members to complete projects efficiently and on time, ensuring customer satisfaction.
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
Factory Production Worker
Malarkey Roofing
04.2018 - 07.2018
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
Shift Lead
TopGolf
08.2015 - 04.2018
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZ05-2016
Skills
- Customer service and support
- Customer Communication
- Efficient work ethic
- Patience and composure
- Ability to Follow Directions
- Spanish Fluency
- Guest service
- Problem-solving capabilities
- Manual and automatic driving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 50+ staff members.
- Collaborated with team of 6 on the roofing project for
Mii Amo Spa and Suites in Sedona.
Languages
Spanish
Native or Bilingual
Timeline
Valet
Parking Management Services
11.2023 - 10.2024
Roofing Manager
Gryphon Roofing & Remodeling
06.2021 - 10.2023
Roofing Salesperson
Gryphon Roofing & Remodeling
07.2018 - 10.2023
Factory Production Worker
Malarkey Roofing
04.2018 - 07.2018
Shift Lead
TopGolf
08.2015 - 04.2018
High School Diploma -
Saguaro High School
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