David Ibsen
Marrero,LA
Summary
Electrical Manager with extensive experience at Southern Air NOLA, specializing in strategic planning and operational efficiency. Demonstrated expertise in customer relationship management and technical troubleshooting, leading to successful process improvements. Achievements include enhanced performance metrics and strengthened client relationships, resulting in significant sales growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Electrical/generator Manager
southern air nola
New Orleans, LA
01.2025 - Current
- Developed and implemented strategic plans to achieve company objectives.
- Recruited and hired qualified candidates to fill open positions.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Electrical Sales Technician
southern air nola
New Orleans, LA
06.2023 - 01.2025
- Maintained accurate records of service calls, repairs, and parts used.
- Performed troubleshooting and maintenance services for existing customers.
- Developed strong relationships with clients through excellent customer service skills.
- Greeted and assisted customers to foster positive experiences.
- Participated in brainstorming sessions with management team to develop innovative ideas for increasing sales efficiency.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Inspected premises to determine customers' needs and write up preliminary estimates.
- Demonstrated product features and benefits to potential customers.
Education
High School Diploma -
Carmel High School
Carmel, IN06-1995
Skills
- Strategic planning
- Operational efficiency
- Customer relationship management
- Sales strategy
- Process improvement
- Technical troubleshooting
Accomplishments
- Received 2023 service excellence award for southern air
- lead the start of the electrical division for an HVAC based company.
- Acted as field supervisor while acting as an Electrical Sales Tech
- Trained incoming Electricians for Southern Air Nola and surrounding Apex based companies
Affiliations
With my free time i enjoying being a member of Krewe Of Tucks Mardi Gras Organization as well as Golfing and Growing a Vegetable garden.
Languages
English
Professional
Certification
- Service Titan
- Installation coordinator
- Mister Sparky trainer
- Sales certified With Mister sparky and Southern air
Electrical growth
- Started wiring new construction houses in 1999
- Learned under an Indiana based Nexstar service company
- Joined Mister Sparky indianapolis
- Transferred to Mister Sparky in New Orleans
- Joined Southern Air as a Sales Tech
- Accepted Manager position In 2025
Timeline
Electrical/generator Manager
southern air nola
01.2025 - Current
Electrical Sales Technician
southern air nola
06.2023 - 01.2025
High School Diploma -
Carmel High School
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