Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Ingram

Eclectic,Alabama

Summary

Highly skilled and enthusiastic professional with more than 15 years of experience managing daily activities in patient care operations. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

EMS Director

Town Of Eclectic
12.2014 - Current
  • Improved EMS response times by streamlining dispatch processes and implementing efficient communication systems.
  • Developed comprehensive training programs for paramedics, resulting in enhanced patient care and satisfaction.
  • Managed department budget effectively, optimizing resource allocation while maintaining high-quality services.
  • Collaborated with local hospitals and healthcare providers to establish coordinated emergency response procedures.
  • Implemented an ongoing professional development program for staff, fostering a culture of continuous learning and improvement.
  • Oversaw the hiring, training, and performance evaluations of personnel, building a highly skilled and cohesive team.
  • Coordinated with other emergency services agencies during large-scale events or disasters, providing seamless support to affected communities.
  • Evaluated department performance metrics regularly to identify areas for improvement and implement targeted solutions.
  • Strengthened relationships with local government officials to secure adequate funding for EMS operations and equipment upgrades.
  • Enhanced operational efficiency through the implementation of data-driven scheduling systems for EMS personnel.
  • Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Base Developmental Staff

Air Evac Lifeteam
03.2013 - 12.2015
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.

Field Training Officer

Haynes Ambulance
01.2011 - 03.2015
  • Improved officer performance by developing comprehensive training programs focused on practical skills and situational awareness.
  • Enhanced trainee retention rates through the implementation of targeted mentoring and support initiatives.
  • Streamlined departmental operations by conducting thorough evaluations of policies, procedures, and equipment usage.
  • .
  • Conducted regular assessments to gauge trainee competence in critical skills, adjusting training plans as needed to address gaps in knowledge or ability.
  • Mentored new officers throughout their probationary period, offering guidance on best practices for successful career advancement within the department.
  • Collaborated with fellow Field Training Officers to develop innovative teaching methods that resonated with diverse learning styles among trainees.
  • Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.
  • Maintained accurate records of each officer''s progress throughout their training program, facilitating timely completion of required milestones for graduation from probationary status.

Operations Manager

Care Ambulance Service
06.2007 - 01.2011
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Education

Ph.D. - Organizational Leadership And Management

Amridge University
Montgomery, AL
06.2025

Master of Science - Human Services

Amridge University
Montgomery, AL
04.2017

Bachelor of Science - Bible And Family Ministry

Amridge University
Montgomery, AL
04.2007

Skills

  • Operational Efficiency
  • Interagency collaboration
  • Training Program Development
  • Personnel Management
  • Human Resources Management

Certification

  • Paramedic License (Current)
  • Nationally Registered Paramedic (Current)
  • Advanced Cardiac Life Support Certified
  • Pediatric Advanced Life Support Certified
  • CPR Instructor Certified
  • EMS Instructor Certified
  • Emergency Vehicle Operator Instructor

Timeline

EMS Director

Town Of Eclectic
12.2014 - Current

Base Developmental Staff

Air Evac Lifeteam
03.2013 - 12.2015

Field Training Officer

Haynes Ambulance
01.2011 - 03.2015

Operations Manager

Care Ambulance Service
06.2007 - 01.2011

Ph.D. - Organizational Leadership And Management

Amridge University

Master of Science - Human Services

Amridge University

Bachelor of Science - Bible And Family Ministry

Amridge University
David Ingram