DAVID ISKANDAR
Medway,MA
Summary
Highly motivated customer service professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
10
10
years of professional experience
Work History
PASTOR
PROVIDENCE BAPTIST CHURCH
2022.07
- Preaching on a weekly basis
- Meeting with members in their homes
- Administer sacraments
- Maintain relationships with church members.
CUSTOMER SERVICE ASSOCIATE
WALGREENS
2022.01 - 2023.06
- Build strong rapport with all clients and coworkers through warm attitude
- Answer customer questions quickly and efficiently
- Process transactions through credit card, check, and cash usage
- Maintaining a clean workspace
- Greet customers warmly, answering their questions
- Maintain knowledge of all current promotions, as well as payment/exchange policies
- Perform duties as needed, including other positions on the floor.
AMAZON DELIVERY DRIVER
AMAZON
2021.08 - 2021.12
- Properly load, organize, and secure equipment and orders, ensuring all items are delivered intact
- Drive safely in all types of weather and follow traffic laws to protect company property and the general public
- Upheld a clean driving record with no accidents on the job
- Manage time effectively to make deliveries on time, maintaining high customer satisfaction
- Successfully obtained DOT medical card.
CASHIER/SELF-CHECKOUT ATTENDANT
BJ’S WHOLESALE CLUB
2019.04 - 2021.08
- Build strong rapport with all clients and coworkers through warm attitude
- Answer customer questions quickly and efficiently
- Process transactions through credit card, check, and cash usage
- Maintaining a clean workspace
- Greet customers warmly, answering their questions
- Maintain knowledge of all current promotions, as well as payment/exchange policies
- Perform duties as needed, including other positions on the floor.
CASHIER
GULF STATION
2017.06 - 2019.04
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Balancing the cash register and generating reports for credit and debit sales
- Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer
- Processing refunds and exchanges, resolving complaints
- Bagging or wrapping purchases to ensure safe transport
- Maintaining a clean workspace
- Managed inventory and procurement at the store
- Receive, unload, and unpack deliveries
- Perform duties as needed, including cleaning gas spills and shoveling snow.
CASHIER
FOX STORE
2017.01 - 2017.06
- Managed all inventory and procurement at the store
- Receive, unload, and unpack boxes each day
- Clerical and cashier duties
- Responsible for opening and closing store
- Ensure items are well-stocked for each shift.
DISPATCHER
SANTA MARIA PHARMACY
2015.11 - 2016.12
- Managing the Delivery Department (dispatcher and driver’s manager)
- Calling customers with a friendly tone to set up delivery times
- Performed office clerical and cashier duties
- Answering calls and helping patients over the phone/putting refill requests
- Warmly greeting customers and providing assistance inside the Pharmacy.
DRIVER
MEDICINE SHOPPE PHARMACY
2015.01 - 2015.11
- Delivered pharmaceutical products to various delivery locations
- Making phones calls to customers with a warm friendly greeting to set up delivery times
- Manage time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation
- Drive safely in all types of weather and follow traffic laws to protect company property and the general public
- Reported order discrepancies immediately to management.
DRIVER/DISPATCHER
SANTA MARIA PHARMACY
2013.12 - 2015.01
- Delivered pharmaceutical products to various locations
- Occasionally performing dispatcher duties, preparing medications, routes and coordinating drivers
- Greeting patients warmly over the phone to set up delivery times
- Provided prompt and professional service to customers and healthcare professionals
- Maximize delivery numbers through route planning.
Education
AL NASR HIGH SCHOOL
ALMANSORA UNIVERSITY
01.2008
Skills
- Active listener
- Customer Service
- Problem Resolution
- Adaptive Team Player
- Calm Under Pressure
- Customer Support
Timeline
PASTOR
PROVIDENCE BAPTIST CHURCH
2022.07
CUSTOMER SERVICE ASSOCIATE
WALGREENS
2022.01 - 2023.06
AMAZON DELIVERY DRIVER
AMAZON
2021.08 - 2021.12
CASHIER/SELF-CHECKOUT ATTENDANT
BJ’S WHOLESALE CLUB
2019.04 - 2021.08
CASHIER
GULF STATION
2017.06 - 2019.04
CASHIER
FOX STORE
2017.01 - 2017.06
DISPATCHER
SANTA MARIA PHARMACY
2015.11 - 2016.12
DRIVER
MEDICINE SHOPPE PHARMACY
2015.01 - 2015.11
DRIVER/DISPATCHER
SANTA MARIA PHARMACY
2013.12 - 2015.01
AL NASR HIGH SCHOOL
ALMANSORA UNIVERSITY
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