David Jackson
Phoenix,AZ
Summary
With 18 years of dedicated grocery industry experience, including five years in department management, I bring a wealth of expertise and a proactive, customer-focused approach that can significantly benefit your store. Proven track record, combined with a passion for customer service and operation excellence, makes for an ideal candidate for a higher-responsibility role. A confident ability to adapt, proactive approach and unwavering commitment to customer satisfaction makes for an ideal candidate to your team.
Overview
16
16
years of professional experience
Work History
Senior Meat and Seafood Clerk
Sprouts Farmers Market
Phoenix, AZ
09.2023 - Current
- Manages daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Comprehensive expertise in counter service , wrapping, inventory ordering, management, and product rotation, ensuring top-quality products and customer satisfaction.
Seafood and Prepared Foods
Whole Foods Market
Paradise Valley, Arizona
10.2020 - 08.2022
- Food preparation and production with a strong commitment to maintaining department cleanliness, proper food handling and temperature logs to ensure food safety.
- Proven ability to create visually stunning and attractive product displays that captivate customers and drive sales.
- Dedicated to delighting customers with personalized recommendations and upselling strategies that enhance their shopping experience and boost sales.
Department Assistant Manager
Sprouts Farmers Market
Phoenix, Arizona
07.2011 - 10.2020
- Demonstrated success in overseeing a team of 9 employees, effectively delegating tasks, processing daily reports, and resolving customer concerns with professionalism and care.
- Outgoing and personable, skilled at engaging customers and helping them find items that meet their dietary needs, answering their questions and recommending products to enhance their shopping experience.
- Assisted onboarding new employees through training in department tasks and policies to ensure new employees are trained and supported for success in their roles.
Night Manager
Little Caesar’s Pizza
Phoenix, Arizona
08.2008 - 07.2011
- Closing manager on duty oversees a crew of fou employees, delegating tasks, setting and meeting goals as a team.
- Extensive experience in handling transactions efficiently and delivering exceptional customer service at register.
- Food preparation and maintains food safety through cleanliness, safe food handling and maintaining temperature logs.
- Great time management and awareness in prioritizing tasks, connecting with customers in a genuine way, staying busy and ensuring our daily tasks are organized and completed efficiently.
- Night register audit and reporting, daily store closure responsibilities.
Education
High School Diploma -
American School of Correspondence
Lansing, IL01.2006
Skills
- Current Food Handler’s Certificate
- 100% Secret Shopper Scores & Customer Compliments
- Proficient with IRMA, OOS and MSC Programs
Additional Information
Versatile department experience across multiple departments including meat and seafood, deli, bulk and grocery. Chef experience including the hot bar, firebrick oven pizza counter and cold cases including salad bar, sandwhich and sushi preparation, showcasing adaptability and a broad skill set.
Interests
- Organic Food & International Cuisine
- Music & Guitar
- Hiking & Landscape Photography
Timeline
Senior Meat and Seafood Clerk
Sprouts Farmers Market
09.2023 - Current
Seafood and Prepared Foods
Whole Foods Market
10.2020 - 08.2022
Department Assistant Manager
Sprouts Farmers Market
07.2011 - 10.2020
Night Manager
Little Caesar’s Pizza
08.2008 - 07.2011
High School Diploma -
American School of Correspondence