Adept at navigating through challenging conditions, I enhanced customer satisfaction and operational efficiency during my tenure at United Parcel Service, UPS. Leveraging my expertise in GPS route planning and exceptional customer service skills, I maintained a stellar driving record, contributing to a positive company image. My proactive approach resulted in improved fuel efficiency and on-time delivery performance, underscoring my commitment to excellence and reliability in transportation.
Overview
32
32
years of professional experience
Work History
Driver
United Parcel Service, UPS
12.2024 - 01.2025
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Kept detailed mileage and fuel reports to track overall fuel costs.
Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.