David James
Bowling Green,KY
Summary
I've worked in fast paced Food Distribution for over 28 years while working for Save A Lot and Dollar General Distribution Centers. I'm a self-motivated professional with a proven track record of exceeding expectations and driving a successful team. Highly adaptable and resourceful, consistently demonstrating leadership qualities and a positive approach to problem solving. Effective communicator with a strong work ethic and a commitment for self-improvement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Warehouse Operations Supervisor II
Dollar General Fresh Distribution Center
07.2022 - Current
- Resolved conflicts between team members and addressed complaints or grievances.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Handled day-to-day shipping and receiving overseeing more than 50,000 packages per day.
- Conducted cost-benefit analyses for proposed warehouse projects, evaluating the potential return on investment and feasibility of implementation.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Ensured compliance with federal regulations governing warehousing and distribution industry by staying updated on relevant laws and policies.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Assigned tasks to team members to complete within designated time frames.
- Determined staffing needs, developing schedules to staff all shifts.
- Developed comprehensive staff training program to improve employee performance and morale.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Developed safety programs to protect workers and reduce injuries.
- Monitored progress of tasks to provide feedback for improvement.
- Implemented employee cross-training programs which improved versatility and adaptability among team members.
- Enforced team adherence to safety regulations and protocols.
- Coordinated emergency response drills regularly ensuring preparedness in case of incidents or accidents at the workplace.
- Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
- Fostered a culture of continuous improvement within the warehouse team, encouraging innovative ideas and proactive problem solving.
- Utilized data-driven decision-making to identify areas for improvement within the warehouse operation process flowchart.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Monitored production levels and implemented measures to increase output.
- Met or exceeded production goals and objectives by following strict procedures.
- Trained new team members on proper and safe use of tools and equipment.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
Warehouse Receiving Supervisor II
Dollar General Fresh Distribution Center
02.2021 - Current
- Resolved conflicts between team members and addressed complaints or grievances.
- Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
- Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Monitored production levels and implemented measures to increase output.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Assigned tasks to team members to complete within designated time frames.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
- Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
- Troubleshot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Developed and implemented strategies to improve team productivity and efficiency.
- Enforced team adherence to safety regulations and protocols.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Trained new team members on proper and safe use of tools and equipment.
- Analyzed data to prepare reports and identify process improvements.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Met or exceeded production goals and objectives by following strict procedures.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored progress of tasks to provide feedback for improvement.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Determined staffing needs, developing schedules to staff all shifts.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
Receiving Supervisor
Save-A-Lot
01.2018 - 02.2021
- Receiving Supervisor on 3rd shift at SAL
- My duties include; Making sure all the inbound loads are properly inspected and received and follow up with all the proper company’s SOP’s
- Manage 25-30 employees on 3rd shift that I try to instill a positive work environment with speacialty in team building on a daily basis while having a safety-first mentality
- Supervise all supply chain role of inbound backhauls and on-time delivery receiving
- I’m in constant email communication with our over the road vendors and LTL network loads throughout our 14 Distribution Centers.
- Hold bi-weekly focus group meetings for our receiving team.
- Work with Inventory Control to improve on slotting for a more efficient pick path for selectors.
- Follow all OSHA regulations.
Quality Assurance Inspector
Save-A-Lot Distribution Center
01.2006 - 01.2018
- I’ve held the Quality Assurance position for 12 plus years in which I manage the quality of meat and produce within our Winchester division of 130 stores.
- I attend yearly summits where we’re trained by a retired USDA inspector on the processes and procedures of inspecting produce items within SAL and USDA Specs.
- I’ve held a training position as one of the top QA’s within our company where I trained new inspectors on our procedures and standards.
- My duties include: Inspect and re-inspect all produce that is received in our facility to make sure the proper temp and defects are within SAL / USDA standards.
- Make store visits and store calls with store managers within our division
- Also, required to use excel and outlook daily to report all of our incoming meat and produce trucks
- I’m in constant communication daily with SAL buyers on future loads or if any problems occur
- My responsibilities also require to keep a daily inventory and an aging report on all produce and meat items to ensure proper rotation and quality is being shipped to our customers.
- Used calipers and micrometer measuring instruments.
- Resolved customer complaints by investigating problems and developing solutions.
- Trained other workers in inspection and testing procedures.
- Played an instrumental role in achieving ISO certifications through diligent adherence to established protocols.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Updated quality control records and reports.
- Inspected incoming and outgoing materials for accuracy and quality.
- Kept detailed records of quality and imperfect products.
- Streamlined workflow processes, optimizing inspection times without compromising on quality standards.
- Removed imperfect products from shipment line.
- Sampled products to verify compliance with standards
- Identified and documented quality discrepancies for management to develop resolutions.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
- Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
- Monitored product quality at all stages of production process.
- Utilized quality control software to track and analyze product data.
- Remained up-to-date with new engineering specifications to maintain access to adequate inventory of equipment.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Fostered productive relationships with suppliers through open communication channels, promoting mutually beneficial outcomes regarding product quality.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Weighed products prior to shipment to confirm accuracy.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
- Maintained calibration records and vendor certifications.
- Assisted in developing inspection and testing protocols.
- Examined products for imperfections and defects.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Provided valuable input during product development stages, ensuring seamless integration between design specifications and QA requirements.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Aided in reducing material waste by identifying recurring issues early on in the production cycle.
- Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
- Completed precise measurements using special tools.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Investigated customer complaints to take necessary corrective actions.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
Receiver
Save-A-Lot Distribution
01.1999 - 01.2005
- I held the position of a receiver on third shift where we tag and inspect the product coming into the facility
- Also requires running heavy equipment such as a pallet jack and forklift
- Temping meat loads and keeping proper documentation on all received loads
- As a loader, the job requires inspecting the pallets and properly scanning and loading them on the truck to ensure safety and proper weight distribution to supply goods to the store
- Keeping documentation and using a hand held to ensure integrity for each load.
Order Selector
Save-A-Lot Distribution
01.1996 - 01.1999
- I started at Save a Lot in 1996 as an order selector and held that position for 3 years while gaining experience within the company.
Education
Physical Education - Business Administration And Management
EASTERN KENTUCKY UNIVERSITY
Richmond, KY01.1993
SOUTHERN WEST VIRGINIA CUMMUNITY COLLEGE
01.1991
Belfry high scHool
01.1990
Skills
- Forklift sit down and stand up
- Pallet jack
- Windows Excel
- Outlook
- Word
- Office
- AS 400
- Blue Yonder Performance Tracking
References
- Lou Mantia, Save A Lot, Senior Manager, Quality Assurance, 1-314-452-9013
- Brett Wengert, Happy Apples, Sales Manager, 1-800-222-7753
- Earl Matherly, SAL, Supervisor, 1-502-598-0136
Volunteer Experience
- Volunteered as a tee ball/little league coach at Winchester Little League.
- Winchester Cub Scout and Boy Scout volunteer.
- Umpired for Winchester Little League
Certification
- USDA - Training - 2010
- International Produce Training - 2015
Timeline
Warehouse Operations Supervisor II
Dollar General Fresh Distribution Center
07.2022 - Current
Warehouse Receiving Supervisor II
Dollar General Fresh Distribution Center
02.2021 - Current
Receiving Supervisor
Save-A-Lot
01.2018 - 02.2021
Quality Assurance Inspector
Save-A-Lot Distribution Center
01.2006 - 01.2018
Receiver
Save-A-Lot Distribution
01.1999 - 01.2005
Order Selector
Save-A-Lot Distribution
01.1996 - 01.1999
Physical Education - Business Administration And Management
EASTERN KENTUCKY UNIVERSITY
SOUTHERN WEST VIRGINIA CUMMUNITY COLLEGE
Belfry high scHool
- USDA - Training - 2010
- International Produce Training - 2015
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