Summary
Overview
Work History
Education
Skills
Timeline
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DAVID J. DROWN

Chesterville,ME

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

2020
2020
years of professional experience

Work History

Front Street Tavern
  • My responsibility was to ensure laws pertaining to the Tavern atmosphere were enforced, safety was maintained, and altercations were averted promptly.

Supervisor

Wal Mart
04.2019 - 01.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Fraud Detections Team Manager

Barclays LLC
07.2014 - 03.2019
  • Directed work of up to 16 employees at one time as an acting Team Manager.
  • Maintained relevant role documentation in an organized manner (PD Docs, corrective actions, feedback etc.)
  • Supported community outreach campaigns by collaborating with local organizations and community groups.
  • Supported regulatory compliance by overseeing all audits to ensure adherence to protocol.
  • Drove organizational goals by effectively and efficiently identifying and solving complex strategy problems.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Helped to recruit and train several internal candidates for potential management role opportunities.
  • Delivered business strategy and developed systems and procedures to improve the quality and efficiency of operations

Tavern Security
02.2012 - 10.2013

Service Manager

Edge Automotive
01.2012 - 08.2013
  • Monitored product quality and communicated necessary improvements to Automotive Tech department.
  • Guided techs on automotive repair, tool usage and equipment operation.

Education

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05.2017

Bachelors - General Studies, Business Management

University Of Southern Maine
Gorham, ME
06.2010

Associates Degree - General Studies, Business Management

Central Maine Community College
Auburn, ME
05.2009

High School Diploma - undefined

Mt. Blue High School
06.2004

Skills

  • Schedule appointments, Focus, safety
  • Project Management
  • Team building
  • Continuous improvement
  • Reporting compliance
  • Staff training/development
  • Strategic Planning
  • Customer service-oriented

Timeline

Supervisor

Wal Mart
04.2019 - 01.2020

Fraud Detections Team Manager

Barclays LLC
07.2014 - 03.2019

Tavern Security
02.2012 - 10.2013

Service Manager

Edge Automotive
01.2012 - 08.2013

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Bachelors - General Studies, Business Management

University Of Southern Maine

Associates Degree - General Studies, Business Management

Central Maine Community College

High School Diploma - undefined

Mt. Blue High School

Front Street Tavern