Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Proven leader with extensive experience at Amazon, adept in Operations Management and Team Motivation. Excelled in enhancing company productivity by implementing quality control measures, achieving high customer satisfaction levels.
Skilled in Staff Supervision and Training, significantly fostering a culture of continuous improvement and positive work environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Amazon.com
02.2021 - 05.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Supervised up to 10-12 employees & responsible for there safety.
Responsible for managing the floor/work station to ensure company satisfaction & requiurements
Maintained a clean, safe, and organized delivery station environment to enhance the company productivity
Developed strong working relationships with staff, fostering a positive work environment.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Motivated, trained, and disciplined employees to maximize performance.
Resolved problems promptly to elevate company satisfaction
Implemented quality control measures that ensured consistently high product standards and customer satisfaction levels.
Fostered a culture of continuous improvement by encouraging open dialogue between team members across all levels of seniority.
Amazon Associate
Amazon.com
05.2013 - 02.2021
Started Amazon as a new employee
Worked multiple shifts, assigned
Available for call ins & extra shift as needed
Maintained relationships with employees to maximize employer requirements
Developed strong company relationships through timely and thorough follow-up on employee concerns