Adept at maintaining high cleanliness standards, I leveraged housekeeping and teamwork skills at Riverside Resort & Casino to enhance guest satisfaction and operational efficiency. Demonstrated flexibility and a strong work ethic, significantly improving cleanliness ratings and fostering positive guest experiences. Excelled in fast-paced environments, consistently meeting and exceeding employer expectations.
Professional driver prepared to deliver high standards and results. Extensive experience in transporting goods safely and efficiently. Known for strong teamwork, adaptability, and focus on meeting delivery schedules. Skilled in vehicle maintenance and compliance with safety regulations.
Overview
11
11
years of professional experience
Work History
Housekeeper
Riverside Resort & Casino & Casino
07.2023 - 09.2024
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Dusted picture frames and wall hangings with cloth.
Adhered to professional house cleaning checklist.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Truck Driver
Reeves Trucking
05.2013 - 10.2022
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Dropped and hooked trailers and changed configuration of equipment.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Warehouse
The New Pioneer
10.2022 - 09.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Diploma - General Studies
Thomas Jefferson
Council Bluffs, IA
05.1980
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Timeline
Housekeeper
Riverside Resort & Casino & Casino
07.2023 - 09.2024
Warehouse
The New Pioneer
10.2022 - 09.2024
Truck Driver
Reeves Trucking
05.2013 - 10.2022
Diploma - General Studies
Thomas Jefferson
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