David Jimenez

· In charge or dispatching the work load out to technicians on all shifts, and keeping track of work progress on customer vehicals, sending estimate updates on work progress for repairs after diagnosits, and finalizing all work orders and collecting payment after all verified repairs have been completed.

· In charge or tracking technicians time spent on RO’s along with profeciency or work load that has been delegiated.

· Building customer relations and trust to ensure that they have a plesent experence. This is crucial for contuined work relations with our customers.

· Following safety protocols and keeping track of various safety regulations along with keeping track of oil usage and waste on a daily basis.

• End of shift daily reports to all supervisors of work completed on units notifing if units are completed for pick up or if units needs futher repairs needed.
• Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
• Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
• Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
• Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
• Assisted customers with complaints, questions, and concerns.

• Specialized in electronic diagnostics, mechanical repairs, and custom fabrication for Harley Davidson motorcycles
• Demonstrated strong customer service skills by providing expert advice and addressing customer concerns.
• Dismantled and rebuilt engines to diagnose and repair problems.
• Streamlined repair processes through effective communication with team members and proper documentation of work orders.
• Performed routine maintenance tasks for optimal motorcycle performance and longevity.

• Conducted mechanical repairs, diagnostics, and tire repairs to ensure optimal vehicle performance
• Delivered exceptional customer service by effectively addressing client inquiries and providing automotive expertise.
• Kept shop areas neat, clean, and free of safety hazards.
• Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
• Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

• Orchestrated efficient inventory control procedures, contributing to accurate stock management
• Demonstrated leadership by scheduling shifts, delegating tasks, and ensuring seamless warehouse operations
• Held certification as a forklift operator, contributing to safe and efficient material handling processes.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.