Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

David Johnson

MILTON,DE

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Overview

33
33
years of professional experience

Work History

Store Manager

Four Acres Trailer Sales Inc.
Wilmington, DE
09.2003 - 03.2020
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Receiving Manager

Bed Bath & Beyond
Wilmington, DE
03.2001 - 01.2003
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed inbound receiving departments.
  • Gathered and processed merchandise returns.
  • Enhanced performance of receiving dock associates through training, guidance and motivation.
  • Performed freight processing functions, assisting associates with irregularities in [Type] freight.

Warehouse Manager

Heavy Duty Regional Warehouse
New Brunswick, NJ
01.1986 - 09.2000
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Directed system updates to boost productivity and control recordkeeping errors.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Conducted inventory audits with [Number]% accuracy following company procedures.
  • Conducted research to address shipping errors and packaging mistakes.
  • Managed scheduling and task delegation for [Number]-member warehouse team.

Education

High School Diploma -

Bridgewater-Raritan High School
Bridgewater, NJ
06.1969

Skills

  • Verbal and Written Communication
  • Store Merchandising
  • Pricing Strategies
  • Employee Training

Timeline

Store Manager

Four Acres Trailer Sales Inc.
09.2003 - 03.2020

Receiving Manager

Bed Bath & Beyond
03.2001 - 01.2003

Warehouse Manager

Heavy Duty Regional Warehouse
01.1986 - 09.2000

High School Diploma -

Bridgewater-Raritan High School

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David Johnson