Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Real Estate Agent
Norris Bishop Realty
09.2023 - Current
Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiate, facilitate, and manage real estate transactions.
Communicate with clients to understand property needs and preferences.
Maintain connections with clients to encourage repeat business and referrals.
Advise clients on market conditions and property value for informed decision-making.
Develop and maintain relationships with clients through networking, postcards, and cold calling.
Advertise client properties through websites, social media, and real estate guides.
Present purchase offers to sellers for consideration.
Owner/Operator
Janitorial Services Of South GA INC
01.2003 - Current
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed income and expenses and adapted plans to improve profit levels.
Consulted with customers to assess needs and propose optimal solutions.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Trained and motivated employees to perform daily business functions.
Fostered strong professional network and partnership building skills to connect with quality leads.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Performed statistical analyses to gather data for operational and forecast team needs.
Store Manager
Georgia Facility Supplies INC
01.2015 - 01.2020
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.