David Johnson
Cartersville,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling work loads of all sizes with accuracy. Strives to meet company needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Buffalos Cafe
Cartersville, GA
08.2022 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Theatre Usher
AMC Theatres
Cartersville, GA
11.2021 - 07.2022
- Assisted with ticket scanning and ushering patrons to their seats.
- Ensured aisles were clear of obstructions prior to show start time.
- Inspected auditorium between shows for any potential hazards or damage.
- Performed light custodial duties such as sweeping floors, emptying garbage cans, cleaning restrooms..
- Responded promptly to all customer inquiries in an efficient and courteous manner.
- Provided helpful information about upcoming events at the theatre including show times and ticket prices.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Maintained positive working relationship with fellow staff and management.
- Recognized security risks to properly handle situations.
- Greeted patrons as they entered the theatre and provided directions to seating areas.
- Stocked concession stand shelves with food items prior to opening of each show.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows.
Education
High School Diploma -
Cass High School
White, GA05-2021
Skills
- Order Management
- Safe Food Handling
- Positive and professional
- Relationship Management
- Cash Handling
- Sales Techniques
- Price memorization
- Guest Engagement
Certification
- Microsoft Certification
Timeline
Server
Buffalos Cafe
08.2022 - Current
Theatre Usher
AMC Theatres
11.2021 - 07.2022
High School Diploma -
Cass High School
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